PIE Express Kiosk Supervisors at Food Concepts PLC - Oyo and Lagos

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: PIE Express Kiosk Supervisor

Locations: Ibadan-Oyo, Lagos Mainland, Lagos Island-Lagos
Job Type: Full-time

Job Description

• To carry out a fully operational role as represented in the role of a kiosk supervisor
•  Liaise with suppliers and service contractors for quotations on equipment repair & maintenance
• Investigate incidents and implement action plans
• Check that daily paperwork is being completed correctly by staff
• Prepare daily & weekly paperwork
• Ensure cash security systems in place and are being adhered to and conduct staff searches as deemed necessary
• Carry out Retail Audits on own shifts
• Complete daily , weekly and monthly preventative maintenance checks
• Ensure compliance to portion sizes and waste targets
• Be a role model for great Customer Service “lead by example”
• Complete monthly trading area surveys
• Resolve customer complaints promptly
• Investigate and address service issues highlighted in the Mystery Shop or Operations Excellence Visits (OEV)

Qualifications

• Academic Qualification: OND  (Lower Credit)
• Age Specification: 26 - 35 years
• Available Locations: Ibadan, Lagos Mainland, Lagos Island
• Experience: Two years working experience in sales or retail store supervision

Additional Information
Desired Personal Attributes:

• Integrity
• Pro-active self-starter
• Assertive and tenacious
• Ability to work with little or no supervision
• Highly organized and able to adapt quickly to changing priorities.

Application Closing Date
Not Specified.