Front Desk Officer at a Prestigious Hotel - GOFA & Associates

GOFA & Associates - Our client, a prestigious hotel operating within Abuja, is looking to employ candidates for the position below:

Job Title: Front Desk Officer

Location: Abuja

Job Details

• As a front desk officer, you will be the “Face” of the hotel for all visitors and will be responsible for the first impression we make.  

Job Duties and Responsibilities

• Keeping front desk tidy and presentable with all necessary materials
• Greeting and welcoming  visitors  as they  approach the front desk
• Answering questions and addressing complaints
• Answer  incoming calls and redirect them or keep messages
• Monitor  supplies and place orders when necessary
• Keep updated records and files
• Monitor  expenses and cost

Requirements and Qualifications

• Proven experience as front desk representative, agent or relevant position
• Knowledge of office management and basic bookkeeping
• Proficiency in Microsoft Suite and other operational software
• Good organizational and multi-tasking abilities
• Adept problem solver and decision maker
• Excellent communicator both orally and written
• Detail-oriented

Application Closing Date
1st February, 2020.