Enrollment / Membership Executive at Total Health Trust Limited (THT)

Total Health Trust Limited (THT), Nigeria’s leading Health Maintenance Organization (HMO) was founded in 1997 and commenced operations in June 1998. Renowned by our stakeholders for our reliability, we have been connecting our members to healthcare providers since 1998. Our unrivalled 18 years industry track record has seen us build a formidable reputation in Nigeria and we remain the HMO of choice for over 300,000 members and over 500 corporate clients and government institutions. We were the first HMO to be registered in Nigeria and 18 years later, we are still number one in the market. We are one of the very few HMOs that can boast the financial and technical backing of a world class company – Liberty Health (a member of the Liberty Group).

We are recruiting to fill the position below:

Job Title: Enrolment / Membership Executive

Location: Lagos, Nigeria
Job type: Full-time

Job Descriptions

• Registration and Enrolment of New and Existing Business for Health cover.
• Evaluation and vetting of New Applications for New and Existing Businesses.
• Processing of New Registrations with the Company software enterprise.
• Design and generate all relevant reports to relevant units as and when due.
• Resignation of Member Policy as and when due with proper documentation.
• Uploading and processing of members banking details and other self-identification documents via the company software enterprise.
• Generate and distribute membership certificates for completed registrations
• Management and resolution of enquiries and complaints.
• Documentation and files processing.
• Establishes entry priorities.
• Maintains data entry requirements by following data program techniques and procedures.
• Maintains customer confidence and protects operations by keeping information confidential
• Maintains operations by following policies and procedures and reporting needed changes.
• Reconciliation of Members Data and information.
• Execute Full process of business/ group applications.
• Work with other team members in the unit
• Carry out other tasks as assigned.

Qualifications and Experience

• Minimum of Bachelor's Degree.
• Data entry experience.
• 2 - 3 years of work experiences in related operations.

Additional Information

• Attention to details (accuracy)
• Good communication skills (verbal and written)
• Teamwork
• Data entry skills
• Confidentiality
• Presentation skills and organizational skills.
• Numerical Analysis and Problem Assessment, Judgment and Decision making.
• Timeliness
• Multi-tasking
• Compliance
• Proficient in Microsoft office suites (word, excel, power point and outlook)

Application Closing Date
3rd February, 2020.