Waiter / Waitress at the Workplace Centre Limited

The Workplace Centre Limited - We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.

We are recruiting to fill the position below:

Job Title: Waiter / Waitress

Location: Lagos
Department / Unit: Operations / Restaurant & Bar
Reporting Relationship: Food & Beverage Supervisor

Job Description and Responsibilities

• Stock service areas with supplies such as coffee, food, tableware and linens.
• Prepare tables for meals, including set up items such as linen, silverware and glassware.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Prepare hot, cold, and mixed drinks for customers and chill bottle of wine.
• Greeting guests (with eye contact and smile) & escort guests to their tables.
• Present Menu and Wine list to the guests and answer questions about menu / wine items or making recommendations.
• Taking and serving food and drink orders.
• Serve food and drink efficiently & professionally.
• Bring wine selections to tables with appropriate wine glasses & pour the wine for customers.
• Write customers food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Check with guests / customers to ensure they are enjoying their meals & taking actions to correct any problems.
• Remove dishes (gentlemen first!) and glasses from the table for cleaning.
• Inform customers of Daily Specials such as brewing coffee, salads, appetizer, and portioning desserts for the day.
• Ensure bills for services provided are corrected before being presented to guests.
• Inform management of any problems and / or suggestions raised by guests & members alike.

Minimum Qualification and Experience

• Ordinary National Diploma (OND)
• Work Experience 3 - 5 years’ experience in similar position

Job Skills:

• A high level of personal cleanliness and well presented.
• Able to talk to others politely and convey information effectively.
• Be a good listener by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Good memory and able to handle money.
• Punctuality and prepared to work weekends and evenings when necessary.
• Active, friendly, efficient and speedy.
• Able to work as part of a team and enjoy working with people.
• Managing one’s own time and the time of others.
• Ability to being aware of others’ reactions and understanding why they react as they do.
• Adjusting actions in relation to others’ actions.
• Understanding written sentences and paragraphs in work related documents.

Performance Indicators / Measurement Criteria:

• Speed of response to orders and requests.

Application Closing Date
Friday, 28th February, 2020.