General Manager - After Sales at Marcforte Business Consulting Limited

Marcforte Business Consulting Limited is a wholly Nigerian organisation. We operate as an organisational development consultancy providing bespoke interventions aimed at improving staff engagement and performance. As an experienced consultancy, we work across sectors with clients in either product or service industries who require the infusion of world-class standards and best practices into their structures especially as a result of, or in readiness for growth and expansion.

We are recruiting to fill the position below:

Job Title: General Manager - After Sales

Location: Victoria Island, Lagos

Job Responsibilities
The General Manager After Sales will be responsible for:

• Setting up the After Sales System and operations while identifying target areas for the Automobiles, national business expansion and creating strategies for securing new business.
• He will have technical hands on experience to manage the Aftersales and SKD department for the automobiles brands and commercial vehicles.
• He will be responsible for the development and optimization of Service & Support processes and activities; developing and documenting the procedures, tools, applications, systems and internal processes related to the After Sales Support activities.

Job Specification

• Bachelor Degree in Mechanical / Automobile Engineering;
• MBA would be an added advantage
• Ideal candidate must be older than 40 years of age
• Required years of experience: 15 - 18 years of experience in a similar capacity
• Strong mastery of the After Sales department and automobile industry
• Technical Hands on experience with the vehicles and other products brands
• Vast Experience with Sub dealer network expansion and engagement
• Vast experience with parts management and inventory database
• Customer retention skills and ability to generate strong customer base nationwide
• Expatriate nationality is desirable (Indian, German, British etc)
• Expatriate benefits will apply according to company policy.

Remuneration
Attractive.

Application Closing Date
10th March, 2020.