Field Service Representatives at Medexia Limited

Medexia Limited is a Nigerian Company whose Memorandum and Article of Association permits the Company, inter-alia, to transact "medical expenses administration, healthcare delivery, medical cost curtailment" and other such allied matters.

We are accredited by the National Health Insurance Scheme as a registered Health Maintenance Organization with registration number HMO/44.

We are recruiting to fill the position below:

Job Title: Field Service Representative

Location: Ogun

Job Description

• We are looking for a motivated Field Service Representatives that can work with little direction to ensure the high quality of customer service.
• The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.

Responsibilities

• Undertake all customer support tasks in external facilities
• Operate efficiently to conclude all on site installation, repair, maintenance and test activities
• Guarantee that the work progress accurately follows the agenda
• Perform troubleshooting and strive to resolve issues
• Produce frequent and analytical service reports
• Operate vehicle in a safely manner and use field automation systems
• Adhere to company’s given rules and regulations
• Team up with colleagues and pass on important information
• Discern customer needs and offer advice or recommendations
• Formulate relationships of trust with customers.

Requirements

• Proven experience as a field service representative
• Ability to manage and preserve technical equipment
• Good knowledge of English
• Ability to easily acclimate to modified schedules and shifts
• Accustomed to using mobile tools and applications
• Technical degree or certification.

Application Closing Date
30th April, 2020.