Technical Client Success Executive at Alfred & Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs.

We are recruiting to fill the position below:

Job Title: Technical Client Success Executive

Location: Lagos

Responsibilities

• Development of media vendor and other stakeholders (Store, event Centre e.t.c) relation for the implementation of ICL service product offerings.
• Understand the customer need and gather required information.
• Use customer and user feedback, customer usage and competitive analysis to identify new product opportunities and enhancements.
• Collaborate with media sales, strategy and business development team to gather customer feedback, analyze market insights, co beta testing and enable customer success.
• Engage closely with product, engineering and science teams at MW to ensure the implementation of relevant solutions for client media owner.
• Provide business guidance for product success, coordinating priorities for processing and production of attribution report.
• Management of remote IT and M- Content portals for the purposes of ensuring that all listed hardwareТs (IoT devices and screens) are active and always online.
• Manage installation and activation of (LAMP) IoT device and Retail screens.
• Deployment of LAMP for event measurement and attribution.

Requirements

• Academic Qualification: Bachelor's degree, HND or equivalents demonstrable practical experience.
• Experience: 3 - 5 years account managements or related experience.

Key Skills & Competencies:

• Experience with advertising and marketing, Finance or tech business.
• Proven successful account management outcomes from lead to repeat-business client in multiple context throughout your career.
• Experience with advertising and marketing, Finance or tech business.
• Proven successful account management outcomes from lead to repeat-business client in multiple context throughout your career.
• Comfortable talking about technical matters with business people and business matters with technical people.
• Demonstrated ability to achieve strategist goals in an innovative and fast paced environment.
• Excellent problem solving, organizational and ethical skills.

Salary
Very Attractive.

Application Closing Date
3pm; Thursday, 16th April, 2020.