Development Alternatives Incorporated (DAI) is an international development company. For more than 45 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. Currently, DAI is delivering results that matter in some 80 countries.
Our development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines. Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.
We are recruiting to fill the position below:
Job Title: Knowledge Management and Communications Specialist, TA Hub
The Knowledge Management and Communications Specialist is responsible for promoting and utilizing the organisation's knowledge assets. They work both internally through the company and externally with the company's stakeholders.
The role involves the strategic capture and sharing of technical knowledge grounded in Hub and its partners' work.
In consultation with DAI SKMC Manager and subsequently the Executive Director of the steady-state Hub, the KMC Specialist defines relevant themes for knowledge management and then works closely with the M&E Specialist to harness and package knowledge for dissemination to clients, beneficiaries and peer organisations.
Key Responsibilities
Reports to DAI SKMC Manager and subsequently the Executive Director of the steady state Hub:
Program Duties:
Strong qualitative research skills: Design questions, lead interviews, focus group discussions & draw valuable information
Proficiency collaborating with M&E on the evaluation of data and evidence to develop and share findings for improved initiative design and implementation to ensure learning and adaptation
Proficiency communicating and disseminating results to ensure outcomes, achievements, results, successes, challenges, lessons are documented and communicated to relevant stakeholders
Engages champions; collaborates with program managers, partners, to expand learning activities
Identify internal learning needs within the TA Hub and develop a comprehensive and applicable learning strategy for program staff within and outside the Hub
Support program managers and other subject matter experts in the development and review of written, audio, and video knowledge products according to work plans to ensure consistency and quality of deliverables.
Work with the program managers to generate communication material such as news, blogs, and feature materials for publication in key specialist and general-interest media, public health platforms, and networks in Nigeria
Determine key PHC/health systems strengthen policy debates to which the TA Hub can contribute
Contribute to efforts to mainstream innovation processes into existing strategy and program development processes within the organization, as needed
Coordinate development and dissemination of a monthly newsletter to raise and maintain awareness of the focus and priority areas of the TA Hub
Lead planning and hosting of knowledge-sharing events to ensure broad dissemination of the Hub’s
Develop and maintain knowledge repositories and platforms such as website and social media
Represent the TA Hub at conferences, meetings, and other industry events.
Required Skills and Qualifications
Bachelor’s degree with 10+ years of experience or Master’s degree with 7+ years of experience (preferred) in a humanities or management discipline such as communications, organisational learning, international development, international affairs, or a relevant advanced degree
Proven capacity for strategic planning, annual work planning, and budget development and implementation
Excellent research, report writing, and technical writing skills are critical
Demonstrated understanding of the competencies required to successfully implement a knowledge management portfolio and draw on them to achieve results: communication; social media; ICT; graphics design; video production; photography
Creative problem-solving and the ability to work under tight deadlines
Events management and facilitation skills
An understanding of knowledge management principles and capacity to deliver knowledge management and organizational learning activities
Experience in several international development sectors and an understanding of the themes, issues, approaches, ethos, actors & mission
Demonstrated interest in and capacity to deliver knowledge management and organizational learning programs
Ability to link content development and engagement strategies that facilitate timely, useful delivery of information through project learning platforms and activities.