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Consultant - Office Manager at the West African Health Organisation (WAHO)

Posted on Wed 24th Jun, 2020 - --- (0 comments)

The West African Health Organisation (WAHO) is the health institution of the Economic Community of West African States (ECOWAS), with a mandate to ensure the attainment of the highest possible standard and protection of the health of the people in the ECOWAS region.

Within the framework of the Regional “Reproductive Health and REV Prevention Programme in the Economic Community of West African States (ECOWAS)", WAHO and the German Financial Cooperation (Kreditanstalt fur Wiederaufbau / KFW) have agreed to establish a Regional Financing Mechanism for Reproductive Health Commodities.

We are recruiting to fill the position below:

Job Title: Consultant - Office Manager

Reference Number:  FM / TEND / AMI / 2020 / 02 / bk
Location: Burkina Faso

Job Summary

  • WAHO seeks to recruit a qualified and experienced Office Manager for the smooth and efficient coordination of the relevant office tasks.

Duties and Responsibilities

  • The Office Manager will play a vital role in the efficient functioning of the Project Unit by organizing office operations and procedures critical to the daily activities of the Strategic Partnership & Resource Mobilization.
  • The Office Manager will keep a record of the schedules of all project coordinators, efficiently file documentation, ensure proper communication and correspondence, and retain professional and technical knowledge for the effective functioning of the office.
  • In this regard, he/she must be highly accessible and responsive to requests from internal and external parties.

Specifically, the Consultant's tasks and responsibilities will consist of:

  • Providing administrative support for the efficient operation of the Strategic Partnership & Resource Mobilization unit;
  • Coordinating the activities of the Project Unit Office and delegate tasks and assignments to ensure effective service delivery;
  • Providing administrative support for the efficient operation of the Project Unit Office;
  • Organizing the office operations and procedures efficiently;
  • Liaising with other directorates to ensure the smooth operation of the office;
  • Arranging appointments and bookings for project coordinators;
  • Managing incoming and outgoing correspondence and all documentation;
  • Developing and keeping an effective and efficient electronic and manual filing system;
  • Ensuring the security, integrity and confidentiality of information;
  • Implementing innovative office management techniques to improve operational efficiency;
  • Managing visitor inquiries, complaints and reports;
  • Providing general support to visitors;
  • Performing other duties as may be assigned by the technical assistance expert

Qualification, Experience and Core Competencies

  • Bachelor's Degree or equivalent in Administration or related field, awarded by a recognised institution;
  • 6 years of progressive experience in Office Management, Personal Assistant Role or Secretarial;
  • Knowledge of relevant computer software and Enterprise Content Management (ECM) filing systems, as well as procedures, guidelines and processes related to the preparation and use of administrative documents and templates.
  • Must be proficient in two of the three official ECOWAS languages.

Duration, Duty Station and Nature of Appointment

  • This is a WAHO consultant and donor-funded position. The appointment will be for one (1) year subject to initial three (3) months' probation. The contract may be renewed subject to the availability of project funds.
  • The incumbent shall enjoy an attractive consolidated remuneration. The Office Manager will be based at WAHO Headquarters in Bobo-Dioulasso, BURKINA FASO, but will travel in the ECO WAS region as required.
  • Consultants interested in this advert are invited to express their interest. They should provide information showing that they have the required qualifications and relevant experience to perform the services (Cover Letter indicating the position applied for, detailed Curriculum Vitae - including a description of past similar assignments, and experience - and copies of supporting documents).
  • The consultant will be selected in accordance with the procedures for the selection of Individual consultants set out in the ECOWAS Procurement Code.

Application Closing Date
9th July, 2020 at 12:00 hours GMT.

How to Apply
Interested and qualified individual Consultants should express their interest by submitting their detailed application by email to the address below:
West African Health Organisation
01 BP 153 Bobo-Dioulasso 01
Burkina Faso.

E-mail: [email protected]


  • The subject of the email must indicate the position for which you are applying. The deadline for receipt of applications is 9th July 2020 at 12:00 hours GMT.
  • Qualified female candidates are strongly encouraged to apply
  • WAHO or KFW shall not bear any cost or expenses incurred by the individual Consultant in connection with the preparation or submission of the  EOl.

Further information may be obtained during work hours: From Monday to Friday, 05:00 to 16:00 GMT from the WARO Resource Person: Mrs. Nanlop Ogbureke E-mail: [email protected]


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