LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head Hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.
We are recruiting to fill the position below:
Job Title: Head Public Sector Sales Force
Location: Nigeria
Duties & Responsibilities
Establish the Unit, design the necessary structure and resource requirements for the effective take-off and overall performance of the Unit
Identify the business opportunities, develop and implement strategies to ensure market growth, dominance and profitability
Advice management on the winning streaks for the Bank’s products and services relative to the target audience for maximum advantage
Develops process manual for Loan processing within the Public Sector Sales Force in tandem with the Bank’s Operations Manual.
Determines the skills, relevant experience and qualification of personnel considered suitable to staff the Unit subject to the Bank’s Human Resource Unit inputs and ratification
Supervises and controls the staff establishment in the Unit for optimal productivity. Reports any erring staff (for infringement, insubordination, process breaches, fraudulent pretense etc) to HR for appropriate sanction
Conducts target setting in line with the Bank’s approved budget and performance evaluation for the staff in the Unit based on Key Performance Indicators (KPIs). Follows up on action points resulting from the appraisal exercise.
Brokers business relationships with viable State Governments and Federal Ministries, Department and Agencies (MDAs) to develop and expand the Public Sector Sales Force business with focus on massive loan growth (quality loan portfolio) with minimal default rate
Ensures effective utilisation of the Bank’s assets and judicious management of the Human and Material Resources deployed to the Unit
Regularly checks and ensures existence of appropriate risk mitigation strategy in addition to ensuring compliance/integrity with regulatory requirements
Arranges for staff training, coaching and mentoring working with Human Capital Management Unit; ensures industrial peace at work place and general staff motivation within the Unit
Avoid committing the Bank with third party(ies) contract(s) without observing the due process
Regularly provides Management with updates market information on competitors and proffers action steps to checkmate /counter them
Provides monthly performance reports on the achievements of the Unit to Management
Achieves a minimum loan disbursement of N500.0m within the first four (4) months of commencement of the unit with zero tolerance for loan loss (PAR).
Performs other duties and responsibilities as may be assigned by Head Operations & IT
Key Performance Indicators
Percentage performance against targets on all financial and clients performance indicators
Timely and error free preparation of all reports
Incidents of fraud, losses resulting therefrom
Volume of loans disbursement and accounts acquisition
Staff turnover rate within the Unit
Rate of compliance with Audit and Compliance Units exceptions
Client satisfaction rating
Customer retention
Loan loss rate within acceptable limit
Rate of Public Sector (States and Federal) expansion relative to disbursements, clients recruitment and deposit mobilization
Job Requirements
Education: A good Bachelor's degree or equivalent, preferably in a Business-related discipline. MBA and/or other relevant postgraduate or professional qualification will be an added advantage.
Must be CIBN-MCIB qualified or Member
Experience: Minimum of 7 years post-qualification experience, at least 2 of which should have been at Middle or Senior management level in one of the topmost MfB in Nigeria
Knowledge:
Excellent knowledge of the industry and of competition
Good knowledge of macro-economic (Govt policies), political development and market environment, including global trends
Strong product knowledge and market penetration strategy
Computer knowledge and IT proficiency
Good knowledge of banking operations
Skills / Competencies:
Strategic thinking and management
Good managerial & leadership skills
Good Communication Skills
Research skills
Organization, Planning and Controlling
Problem Analysis & Problem-Solving
Team Spirit / Team Building
Initiative, creativity & being proactive
Presentation Skills
Negotiation Skills
Judgment / Decision-Making / Problem solving skills
Stress Tolerance / Performance Under Pressure / Resilience
Coaching / influencing and supervisory disposition
Ability to adapt to new environment speedily
Willingness to go the extra mile for the job including working outside Lagos.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the "Job title" as subject of the email.