Dispatcher at Medexia Limited

Medexia Limited is a Nigerian Company whose Memorandum and Article of Association permits the Company, inter-alia, to transact "medical expenses administration, healthcare delivery, medical cost curtailment" and other such allied matters.

We are accredited by the National Health Insurance Scheme as a registered Health Maintenance Organization with registration number HMO/44.

We are recruiting to fill the position of:

Job Title: Dispatcher

Location: Nationwide

Job Description

• We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls.
• You will receive requests, transmit messages and track vehicles.
• Ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations.
• You must be able to multi-task as well as take the appropriate action with little supervision.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information.

Requirements

• Proven experience as dispatcher or relevant position
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Higher national diploma

Application Closing Date
27th August, 2020.