Program Support Officer (Uyo & Abuja) at the Center for Clinical Care and Clinical Research (CCCRN)

The Center for Clinical Care and Clinical Research is an indigenous, non-profit organization that promotes best practices in health care delivery, medical training and research using locally-adapted models of health systems strengthening. Established in 2010, CCCRN implements projects through a team of experienced health and allied professionals that include clinicians, laboratorians, community workers and health information specialists and in partnership with multiple national and international organizations. CCCRN currently implements multiple health projects through donor funds in Akwa Ibom, Cross Rivers, Delta, Imo, Anambra and Benue states.

We are recruiting to fill the position of:

Job Title: Program Support Officer

Location: Uyo, Akwa Ibom & Abuja, FCT
Job Type: Full Time

Job Summary

• Program Support Officeris responsible for front desk coordination and management of the organisations reception area, receiving guest and directing them appropriately.
• He/She will support the CCCRN central procurement system for state level procurementin concordance with CCCRN policies.
• Provide overall support to the CentralHuman Resource (HR) unit, by supporting state staff in application of the HR policies at the state level,provide support to employees on HR issues, maintain state level HR records and coordinate staff support with central HR unit.

Job Specific Responsibilities

• Coordinate the reception area, receives guest and guide them appropriately
• Manage the CCCRN call center, respond and channel inquiries and correspondence appropriately.
• Receive all external electronic or paper based correspondence on behalf of the organisations, channel and distribute in mail box appropriately.
• Manage the State procurement process by processing approved request in concordance with CCCRN policies, liaising with central office procurement unit for prompt processing of request beyond state procurement levels.
• Oversees all aspects of purchasing, negotiations, coordinating bid selection process of prequalified vendors in line with CCCRN policies and ensure process completion within a good turnaround time.
• Ensure adequate documentation and record keeping of all procurement transactions, guaranteeitems and services procured are from credible suppliers and are delivered according to agreed terms and conditions with acceptable turnaround time.
• Conduct annual prequalification of vendor listing at the field office level in concordance with CCCRN procurement policies.
• Maintain an asset register of all project assets in collaboration with Administration Officer
• Other duties as assigned.

Key Working Relationships:
Supervisory: This position has no supervisory role
Internal: All program staff, Administration and finance team
External: Vendors, Suppliers and Service Providers

Agency Wide Competences (for all CCCRN staff):
These are rooted in the mission, values, and guiding principles of CCCRN and used by each staff member to fulfill his or her responsibilities and achieve the desired results. CCCRN core values are; Excellence, Knowledge, Professionalism, Accountability, Diversity and Collaboration

Qualification and Skills:

• Proven experience as an Administrative/Front Desk Officer
• Demonstrates understanding of USG policies on procurement and administrative processes
• Experience with office management tools (MS Office software, in particular)
• Excellent organizational and time-management skills
• Strong written and oral communication skills
• Problem-solving attitude with an eye for detail.
• Bachelors or Diploma in any of the social science or arts, with at least 3 years relevant working experience
• Willigness to relocate at short notice

Statement of Commitment to Protection:
'CCCRN' recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Application Closing Date
12th July, 2020 (Midnight).