Talent Acquisition Consultant is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Business Manager
Location: Lagos
Reports to: National Business Manager
Direct reports: Assistant Business Manager, Sales Associate and Sales Trainee
Job Description
Your Job is to manage all aspects of day to day store operations to ensure that customers and business expectations are met and/or exceeded within the business strategy.
You are also responsible for creating brand visibility and managing same by creating a lasting impression on the Customer.
Job Responsibilities
Ensure outlet is opened for business operations as scheduled on a daily basis
Maintain outlet ambience in line with best practices for cleanliness, arrangement, music and other requirements.
Induction and training of new associates on policies, procedures, products and services
Train and develop team member capabilities for effective service delivery in line with customer, company and brand expectations
Daily banking operations in line with cash management policies and procedures
Develop local sales strategy in line with global strategy and techniques to enrich the customer's experience
Recommend sales strategy in line with local customer behavior and/or trends in order to ensure that all set sales targets are met
Monitor delivered merchandise, ensure stock taken is accurate and maintain reorder levels in line with trends and customer preferences
Recording daily transactions, daily stock and financial bank reconciliation
Inventory & Promotions: Keep accurate records of store goods, sales figures, requests, discounts and markdowns
Preparing daily, weekly and monthly reports. May have to submit other unscheduled reports
Build, manage and maintain customer database for CRM purposes
Keep customers abreast of store products, discounts, promotions and services
Manage store expenses, avoid waste of company resources, be alert for securities breaches like customer theft
Ensure adherence to the company's operational policies and procedures
Ensure the effective, efficient and prompt delivery of service to internal & external customers
Effectively manage own team to ensure store/outlet sales targets are met
Support external consultants/vendors on all store/outlet exercises e.g. stock takes, appraisals, store fit-out, repairs etc
Identify brand-building areas and execute same
Ensure uniformity and consistency of brands in-store
Travel from time to time to other May Brands stores
Ensure staff maintain a professional working environment at all times
Other duties as assigned by management
Qualifications
First degree or equivalent education
Minimum 5 years post NYSC work experience with at least 2 in a supervisory or managerial position
Training on Customer Service, Financial management will be an advantage
Retail training will be an advantage
Skills:
Excellent communication skills
Service-oriented
Organised and pays attention to detail
Proactive and self leading
Team player
Inventory management or willingness to learn
Accounting skills and/or willingness to learn
Smart personal appearance
IT Competence
Good team player
Excellent oral and written communication skills
Good interpersonal skills
Enthusiastic, Adaptable and flexible
Willing to take on additional responsibility
Comfortable with Information Technology
Proficient in MS Word & Excel. Access will be an advantage
A passion for premium brands
Application Closing Date
10th August, 2020.
Method of Application
Interested and qualified candidates should send their CV (in MS Word) to: [email protected] using the subject applied for as the subject of the mail.
Note: Only qualified and suitable candidates will be contacted.