Customer Service Officer / Social Media Officer at Amqey Limited

Amqey Limited - We are online and real-time marketplace for productions, retailing, sales and distribution of groceries food items and general goods and service, also third party contractor, management, sale & distribution of general goods and service.

We are currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Officer / Social Media Officer

Location: Maiduguri, Borno

Job Summary

• The Customer Service officer /social media will work within the branch with the operations team as the front-line staff to interact, engage and deliver exception service to our Royal and esteemed Amqey customer and potential customer
• The ideal candidate is a creative problem solver, customer centric, calm/professional with excellent communication and analytical skills. who will work in coordination with cross-functional teams to deliver exceptional customer delight at our online and physical store.
• You must be comfortable working as part of a team while taking the initiative to grow and develop.

Job Description

• Scans/registers all items accurately, processes payments in cash (through bank cards or mobile payments).
• Dealing with transfers and exchanges of money.
• Petty cash management
• Cash flow follow-up (Balancing till account)
• Help customers make and place other
• Managing and responding taking customers orders and complains from our social media outlets.
• Shelf management & restocking

Requirements

• Candidates should possess relevant qualifications
• Must have good customer service skills.
• Excellent communication and analytical skills.
• Good knowledge of the product
• Stock management skill
• Shelf management skill

Remuneration
In addition to excellent career opportunities, Amqey Limited offers market-related remuneration packages, which include attractive benefits.

Application Closing Date
31st August, 2020.