Tele-loan Collector at BFREE Nigeria Limited

BFREE - We are a young, innovative and Nigeria’s foremost ethical debt collection startup. If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then Bfree is the place for you. Because we hate status-quo and we hate mediocre - we founded BFREE to revolutionize debt recovery in Nigeria

We are recruiting to fill the position below:

Job Title: Tele-loan Collector

Location: Lagos

Job Description

• Contacting customers and informing them of their overdue debt.
• Advising customers on their payment options and negotiating suitable payment plans.
• Following up with clients on previous payment arrangements.
• Maintaining customer payment records.
• Responding to customer queries.
• Maintaining accurate, up-to-date customer account information.
• Reporting daily progress against targets to the Team Leader.

Academic Qualification

• B.Sc./ HND / OND experienced in Banking or any Financial field that deal with debt recovery is preferred.

Requirements:

• Previous experience working as a Collections Officer.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Working knowledge of Microsoft Office Suites.
• Excellent communication and negotiating skills.
• Good listening skills and superb questioning techniques.
• Infrastructure to work from home when necessary.

Application Closing Date
31st August, 2020.