Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs

Job Filter

Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner

          Popular Jobs
Don Quester Consulting Graduate Trainee & Exp. Job Recruitment (12 Positions)

Tomato Jos Farming and Processing Limited Job Recruitment (5 Positions)

Fosad Consulting Limited Job Recruitment (4 Positions)

First Ally Capital Job Recruitment (4 Positions)

Food Concepts Plc Graduate Management Trainee & Exp. Job Recruitment (11 Positions)

Grace View Homes and Properties Limited Job Recruitment (3 Positions)

JSK Consulting Group Job Recruitment (7 Positions)

Salpha Energy Limited Job Recruitment (5 Positions)

Raedial Farms Limited Trainee & Exp. Job Recruitment (12 Positions)

Omega Funeral Home Job Recruitment (4 Positions)

Dunn and Braxton Limited Job Recruitment (14 Positions)

HRLeverage Africa Job Recruitment (13 Positions)

Synapse Services Job Recruitment (3 Positions)

Levers & Anchors Job Recruitment (8 Positions)

Smart Partners Consulting Limited Job Recruitment (19 Positions)

OPEC Fund for International Development Job Recruitment (6 Positions)

EHA Clinics Job Recruitment (12 Positions)

Co-creation Hub Nigeria (CcHUB) Job Recruitment (6 Positions)

Le Treda Job Recruitment (6 Positions)

MasterCard Nigeria Graduate Launch Programme (Associate Analyst - Account Management) 2022

Digital Marketing Skill Institute Services Limited Job Recruitment (3 Positions)

Lorache Consulting Limited Job Recruitment (8 Positions)

Pruvia Integrated Limited Job Recruitment (10 Positions)

Ascentech Services Limited Job Recruitment (38 Positions)

Chipper Cash Job Recruitment (3 Positions)

Moove Africa Job Recruitment (4 Positions)

International Rescue Committee (IRC) Graduate Internship & Exp. Job Recruitment (7 Positions)

IBILE Microfinance Bank Limited Job Recruitment (3 Positions)

Shell Petroleum Development Company (SPDC) Job Recruitment

Interswitch Group Job Recruitment (5 Positions)

Beacongate Limited Job Recruitment (14 Positions)

Zenith Carex International Limited Job Recruitment (4 Positions)

Contec Global Group Job Recruitment (16 Positions)

JMG Limited Job Recruitment (14 Positions)

TeamAce Limited Trainee and Exp. Job Recruitment (22 Positions)

Medecins du Monde (MdM) Job Recruitment (3 Positions)

Deloitte Nigeria Graduate Academy - Cybersecurity Programme 2022

McTaphas Services Job Recruitment (3 Positions)

One Acre Fund Job Recruitment (8 Positions)

MacTay Consulting Internship & Exp. Job Recruitment (24 Positions)

Nicole Sinclair Internship & Exp. Job Recruitment (17 Positions)

Cashigo International Limited Job Recruitment (3 Positions)

Prestigious Consulting Group Internship & Exp. Job Recruitment (12 Positions)

Peridot Forte Solutions Consulting Limited Job Recruitment (5 Positions)

Growth in Value Alliance (GVA) Partners Limited Job Recruitment (16 Positions)

Westfield Consulting Limited Job Recruitment (8 Positions)

Costarchem Nigeria Limited Job Recruitment (7 Positions)

Tamy Consulting Nigeria Limited Job Recruitment (8 Positions)

Eden Solutions and Resources Limited Job Vacancies (4 Positions)

PricewaterhouseCooper (PwC) Nigeria Job Recruitment (7 Positions)

Customer Experience & Fulfilment Associate at Aneeque

Posted on Wed 12th Aug, 2020 - --- (0 comments)

Aneeque - We are an online Fashion retailer aspiring to be the go-to store for young people across Africa for all their fashion needs. Our customers are young and hip and it is our sole purpose to help them express themselves by looking their best without breaking the bank and having fun while at it.

We are actively looking for young champions who have a commitment to greatness and are passionate about innovation to join our growing team in the position below:

Job Title: Customer Experience & Fulfilment Associate

Location: Lagos
Job type: Full-time

Job Descriptions

  • We are seeking a highly motivated individual to join our team as a Customer Experience & Fulfilment Associate.
  • As part of our fulfilment team, your role will span across multiple areas of the operation, including inbound processing, order fulfilment, order packaging, and customer returns processing.
  • This is a fast-paced and physical position, meaning you must be able to stand, crouch, and lift objects and parcels.
  • Our ideal candidate has prior experience with order fulfilment software and strong data entry and customer service skills.

Job Responsibilities
Customer Service:

  • Own, manage and improve the day-to-day customer service flow
  • As the first point of contact for customer inquiries, provide an amazing experience for customers embodying our brand values
  • Respond to inbound emails from both templates and individualized responses
  • Manage all customer feedback, updates to subscriptions and size/style exchanges, ensuring the customer has the best experience possible while seeking to minimize return rates and cancellations

Order Fulfilment, Inventory Control:

  • Ensure all orders / returns are properly picked, packaged, processed and documented in a timely manner
  • Manage stock inventory, as well as fulfilling low inventory orders. Also manage inventory of shipping materials
  • Process inventory in adherence to stated customer Quality Assurance policies

Returns Processing:

  • Accurately distinguish inventory in order to pick inventory for a customer order or issue a customer credit during the returns and inspection process.
  • Process returns, inspecting the items for wear, and determining proper disposition.
  • Continuously look for areas of improvement and communicate improvement opportunities to leadership as appropriate
  • Keep warehouse organized and reorganize product locations so fast-moving products and products that frequently ship together are most accessible
  • Keep up with advancements and changes in the industry and develop an understanding of how new technologies can be leveraged to provide business solutions

About You

  • 1+ years of experience in office support, fulfilment, shipping, or inventory management
  • Prior experience with inventory management software such as Quickbooks and BigCommerce
  • Experience with CRM software is a plus
  • Highly organized, detail-oriented and efficient
  • Excellent interpersonal skills and superior customer service attitude
  • Strong communication skills, both written and verbal
  • An overall can-do attitude and a strong passion for your career
  • Startup experience is a plus

Details of the Job Requirements:

  • Hands-on experience with MS Office and WordPress or other blogging platform
  • Excellent time management and prioritisation skills
  • Excellent interpersonal skills, with strong written/verbal communication skills
  • Ability to multi-task – Job requires double-checking orders for accuracy and being careful about detail
  • Strong attention to detail
  • Superior customer service attitude
  • Experience with order management software or the ability to learn order management software
  • The physical ability to stand, crouch, and lift objects throughout a standard workday


  • Competitive Salary
  • Flexible working schedule with opportunity for remote work
  • 20 days Annual leave
  • Health Insurance
  • Company contributed Pension Plan
  • Opportunities for paid industry events and conferences

Application Closing Date
18th August, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Comments (0)

Post a Comment
Name: *
Email: *
Comment: *