Retail Store Manager at a Women's Fashion House - Sigma Consulting Group

Sigma Consulting - Our client, a contemporary women’s Fashion House in Nigeria with presence in Lagos State is recruiting to fill the position below:

Job Title: Retail Store Manager

Location: Lagos

Summary

• The ideal Candidate would manage the store successfully. Working on the store floor, the candidate would be in constant contact with customers and staff.
• If hired, you would be responsible for ensuring the staff gives great customer services to customers and potential customers, as well as monitoring the financial performance of the retail store.

Responsibilities

• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
• Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory.
• Train, develop, and supervise staff.
• Provide the organization’s HQ with daily report and detailed weekly report about sales and activities in the store.
• Coordinate and ensure the satisfaction of clients.
• Ensure the store complies with outlined safety policies and procedures, as well as state and local health regulations.
• Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash.
• Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis

Requirement and Qualifications

• Minimum BSc/BA in Business Administration or relevant field
• 3-5 years of retail sales required; retail management experience
• Experience with interviewing, hiring and evaluating candidates, and assessing employee performance
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers
• Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all work floor duties
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example

Skills:

• Great leadership skills
• Enthusiastic about women fashion
• Excellent IT Skills
• Numerical Skills
• Sound verbal communication skills
• Great Team worker
• Commercial awareness
• Resourcefulness

Application Closing Date
13th September, 2020.