Front Desk Officer (Female) at Workcity Africa

Work City is a community that brings Entrepreneurs and Creatives together in order to collaborate as a team, generate ideas, and harnessing various skills geared towards financial growth and community resource development. Its an arena full of fun and where people get jobs done.

We are recruiting to fill the position below:

Job Title: Front Desk Officer (Female)

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Officer to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the 'face' of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet andwelcome guest
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Take up other duties as assigned

Requirements

• Bachelor Degree, HND
• Minimum of 0 - 1 year work experience.
• Proven experience as front desk representative
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Application Closing Date
28th September, 2020.