Training Development Manager at Greenlight Planet

Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.

Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa.  Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide.

We are recruiting to fill the position below:

Job Title: Training Development Manager

Locations: Kenya, Nigeria, Uganda, Tanzania
Reporting Manager: Training Leader, Africa
Job Type: Full time

Details

• We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia.  If this sounds like you, we would love to hear from you.

The Role

• The Training Development Manager will work closely with the Training Team, HR team and Partnership teams with the guidance of the Training leader to ensure the continued & streamlined training across office based staff and partners on Greenlight Academy in Litmos.

Essential Responsibilities
Develop High Quality Content (for Partners & Staff):

• Responsible for creating new content with the help of the KAM team
• Through guidance of the content developer assist in repackaging skills share content into training modules for Litmos
• Assist in developing draft content for skills gap areas identified from Litmos as advised by Training leader & Knowledge Champions
• Review the impact of content and advise the development of content that will deliver impact across all countries
• Assist in the organizing and naming of the content on Litmos for easy access.
• Maintain an updated offline record/library of all the content deployed on Litmos
• Prepare monthly reports on partner content development as advised by the Training Leader & KAM team
• Work closely with the Training Leader & Content development team to review and approve learner content uploads.

Assist with the administration of the Litmos Platform:

• Share feedback on the new partner user creation with the Training Leader
• Act as Single Point of Contact (SPOC) for KAMs on Litmos related administrative requests & issue escalation
• Addressing any challenge raised by partners & HR team and escalating issues
• Assist in ensuring the new employees profiles are created and on-boarded to Litmos

Measure effectiveness of trainings:

• Proactively share feedback with partnership team and the  on development and growth areas they can focus on inorder to drive effective litmos partner training.
• Conduct analysis on the content and platform effectiveness by deploying regular surveys

Qualifications / Requirements

• Degree in Education - (Training, Knowledge Management)
• 5-year relevant work experience in a similar role is a requirement
• Previous experience with an LMS tool will be an added advantage.

Desired Characteristics:

• Excellent interpersonal skills.
• Clear and straight to the point communication skills with fluency in both written and spoken English
• Clear thinking/problem solving ability
• Excellent attention to details
• Excellent issue-tracking and resolution skills
• Ability to handle multiple tasks at the same time without errors and mistakes.

Remuneration
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

Application Closing Date
Not Specified.