Accion Microfinance Bank Limited - Established in 2006, began operations in May 2007 on license from the Central Bank of Nigeria. Our management team comprises seasoned and distinguished professionals from diverse backgrounds complemented by the expertise of our technical partners, ACCION International. At Accion Microfinance Bank our core values, business philosophy and methodology distinguish us as one of the leading microfinance banks in Nigeria.
We are recruiting to fill the position below:
Job Title: Learning and Development Specialist
Location: Lagos
Job Type: Full time
Description
The position is responsible for the full L& D life cycle from Training Needs Analysis, Design Delivery to Evaluation using a creative and blended learning approach.
Job Responsibilities
Shape the Learning and Development Strategy
Create, implement and own a proactive learning and development agenda that supports the wider People agenda and business strategy
Identify and evaluate current and future L&D needs through job analysis, learning needs analysis' and regular consultation with key stakeholders
Source and engage with external learning providers and/or facilitators and build effective relationships
Enhance, coordinate and manage the Graduate Trainee programme (GTP) and ensure the approach to GTP best meets the skill and talent needs of the business
Source and implement an eLearning platform which delivers significant return on investment
Develop online tools and content creation including the migration of current training tools
Design and distribute mandatory online training programmes and monitor completion
Continuously review, update and redesign training materials, manuals and documentation to ensure they are fit for purpose.
Enable others to deliver training interventions and support the delivery of content as and when required
Develop a knowledge management plan to promote data literacy and enable knowledge sharing and collaboration within the Bank.
Consolidating all of the training and communications in a single knowledge management portal.
Design and develop training and development programs to prepare successors for new roles
Enable others to deliver training interventions and support the delivery of content as and when required
Work with subject matter experts to design and develop bespoke training to support business goals as and when required
Organise learning events including booking venues, distributing joining instructions, preparing materials, and developing effective communications to promote training programs to participants and stakeholders
Adapt the bank's induction program with generic and job specific content, ensuring the program remains in line with contemporary practice and requirements
Consider the costs and return on investment of any planned training or development programmes and ensuring that these costs adhere to defined budgets.
Establishing and maintaining an audit friendly database representing every aspect of training delivered, including provision for individual sign off, acknowledging receipt and understanding of material delivered.
Support line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
Determine the mode of training i.e. On the job training, mentoring & coaching, classroom, web-based/e-learning, reading/books, conferences, academic programmes.
Develop and ensure compliance to the Bank's training policy covering Vendor selection, training process reporting and learning.
Qualification & Experiences
Bachelor's degree in Human Resources or related field.
A minimum of ten years related experience in Learning & Development or similar HR role
Experience searching for candidates with professional and technical expertise in the financial services industry is preferred.
Excellent understanding of recruitment processes.
Required Knowledge:
Experience working within a fast paced retail, financial services or ecommerce environment (multisite experience is also a strong advantage to the role)
Excellent interpersonal, business writing and presentation skills
Experience in developing a training strategy and understanding of different training methods and channels
Ability to analysis numerical data to support the development and delivery of the people agenda
Experience in coaching individuals and teams
Experience in linking training to performance and quality
Experience in carrying out Training Needs Analysis
Ability to communicate ideas and instructions to staff at all levels in a clear and concise manner
Ability to influence and build positive and lasting relationships with key stakeholders
Advanced or proficient level of Microsoft Office skills, Power Point and Excel in particular
Experience of effectively managing multiple projects.