Event Hall Operations Manager at TalentRO Consulting

TalentRO Consulting - We are recruiting to fill the position below for a renowned event company based in Abuja:

Job Title: Event Hall Operations Manager

Location: Abuja
Employment Type: Full-time

Job Summary

• To perform the designated duties of managing, planning and overseeing all event and hall management according to the high standards of the company brand. Ensuring effective and successful management of labour, productivity, quality control and safety measures as established and set for the Operations Department.

Responsibilities
Technical:

• Coordinate with different departments, event vendors and clients to ensure seamless organization and execution of all events.
• Coordinate and implement all operations within an event, including, but not limited to: staff, food, beverage, AV / tech support, set up, decor and payment.
• Collaborate with all Departments to maintain event calendar and ensure event dates do not interfere with other events.
• Timely response to all event inquiries according to company's SLA and ensuring the conversion of inquiries to sales.
• Consistently meet or exceed monthly sales target.
• Effectively communicate to prospective clients the features and benefits of the company's event packages.
• Work with operation's team and clients to plan and coordinate details of events.
• Manage the upkeep of equipment and supplies to meet health and safety standards within the business premises.
• Ensuring that basic facilities are well-maintained.
• Understand the unique needs of different types of events, such as corporate events, birthday parties, weddings and other social events.
• Preparation of rate quotation and prompt issuance of invoice to clients and follow up.
• oversee the dismantling and removal of the event and clear the venue efficiently
• Developing event feedback surveys and Handling post-event reports.
• Prepare marketing visit report and sales for analyzing market strategy.
• Create and consistently manage all client data.
• Manage relationship with clients throughout the event planning process and beyond.
• Ability to work extended hours when needed, including weekends and holidays to support business needs.
• Other duties may be assigned.

Management:

• Develop, implement and review operational policies and procedures
• Endeavor to develop and succeed in maintaining appropriate company image that strives towards excellence in satisfying customers.
• Maintains professional and technical knowledge by reviewing professional publications relevant to the industry.
• Ensure awareness of latest marketing and business development techniques.
• Contributes to team effort by accomplishing related results as needed.
• Implementation of all related organization policies, procedures, rules and regulations.

Required Skills and Competence
Educational Qualifications:

• Bachelor's degree in Business Administration or equivalent

Experience:

• 5-6 years of event hall management experience or in a similar function
• Experience in Facility management including deep electrical knowledge of electrical system, power generation.
• Sales and marketing skills to promote event and attract business
• Communication and marketing skills.

Competencies:

• Project management
• Effective and Efficient communication
• Knowledge of oral/written English
• Organizational and interpersonal skills
• Attention to detail and multi-tasking ability
• Proficiency in computer and MS Office applications
• Physically and mentally fit for the job

Application Closing Date
2nd October 2020.