Customer Service Representative at a Licensed Pension Fund Administrator - 6 Openings

We are a licensed Pension Fund Administrator with over 7 years of professional experience in Pension Funds Administration. We are incorporated to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004. Pensions Alliance Limited is a joint venture between First Securities Discount House Limited (FSDH) (now known as FSDH Merchant Bank) and African Alliance Insurance Company Limited.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Locations: Asaba-Delta, Lagos, Onitsha-Anambra, Oyo, Kwara and Ogun
Employment Type: Full-time

Job Objective

• To ensure that the goals and objectives of OAK as regards customer service is carried out and maintained through hardwork and dedication to delighting both internal and external customers.

Requirements

• Bachelor's Degree in any discipline
• A Masters degree will be an added advantage
• Must be able to converse fluently in the local dialect of the location
• Ability to comprehend, capture as well as interpret basic customer information.
• A sound knowledge of telephone etiquette
• Strong knowledge of the company's products
• Basic computer knowledge/technological skills.

Person Specification:

• Good communication & interpersonal skills
• Proactive and responsive in a fast-moving & dynamic environment
• Flexible, firm, fair and ability to manage pressure (both Internal & External)
• Integrity
• Attention to detail and Confident

Salary
N9,000 - N120,000 Monthly

Application Closing Date
28th October, 2020