Waitress at a Prestigious Hotel - HR Leverage Africa

HR Leverage Africa - Our client, a prestigious hotel located in Surulere, Lagos State is recruiting to fill the position below:

Job Title: Waitress

Location: Surulere, Lagos

Description

• We are currently in need of a Waitress who will be responsible for welcoming guests into the hotel restaurant, presenting them with a menu, answering questions about menu offerings, processing food and drink orders, serving the customers both in the restaurant and in their rooms, preparing bills and processing payments.

Job Responsibilities

• Welcome customers to the restaurant.
• Provide a menu for the customers and answer questions relating to the menu offerings.
• Write orders down pass it to the kitchen staff.
• Collect food orders from the kitchen, verify that they are correct, and serve to customers
• Process customer bills or payments.
• Prepare dining tables by arranging condiments, kitchenware and decorations.
• Listen to any complaints that patrons have and address them appropriately.
• Provide excellent customer service for each guest entering the establishment
• Provide responsible service of alcoholic beverages
• Carry dirty plates, glasses and silverware to kitchen for cleaning.

Job Requirements

• First School Leaving Certificate
• Previous experience working in the food-service industry is a plus
• A detailed understanding of the menu and the ability to correctly answer customer questions is needed
• Exceptional time management skills.
• Service Orientation and Time Management skills.
• Multitasking Skills
• Excellent (spoken and written) communication skills.
• Active Listening
• Friendly disposition and excellent coordination skills.

Application Closing Date
Not Specified.