Graduate Customer Service & Communications Intern (Hausa Speaking) at a Technology Driven Logistics Company

A Technology-driven Logistics company located in Lagos State is currently recruiting to fill the position below:

Job Title: Hausa Speaking Customer Service & Communications Graduate Intern

Location: Lagos

Job Functions

• To track and monitor activities and ensure services adhere to company requirements
• To provide prompt response to issues and resolve/escalate as required
• To coordinate and plan schedules to maintain high level of efficiency.
• To prepare daily / weekly / monthly logs and reports and submit within required timelines
• To train field staff on service requirements and guidelines in line with and company standards
• To solicit feedback from customers on the services provided
• To research, maintain product knowledge and be familiar with current promotions / new developments in the industry.

Requirements

• Must reside in Lagos and be awaiting NYSC 2020 call up
• BSc in any discipline
• Ability to converse fluently in "Hausa"
• Must have excellent customer service skills
• Must be able to communicate well with people at all levels.
• Must be a team player
• Must be able to work unsupervised in a busy environment
• Must have excellent customer service skills
• Must be professional confident, patient, friendly, sociable, reliable and self-motivated.

Application Closing Date
25th October, 2020.