MBA Marketing Officer at Lagos Business School (LBS)

Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.

We are recruiting to fill the position below:

Job Title: MBA Marketing Officer

Location: Lagos

Job Description

• The MBA Marketing Officer ensures that the School maintains the EMBA / MEMBA market flagship within the environment and to provide administrative support to the admissions office in the various rounds of admissions.

Key Job Roles and Responsibilities

• Responsible for the conversion of prospective leads to EMBA / MEMBA students by establishing regular and efficient communication to the prospective candidates using different effective channels.
• Responsible for calling and following up on Executive MBA and Modular Executive MBA programme prospects to ensure they complete the application process before the end of each marketing round.
• Database Management: creates new prospects records and daily updates of prospects records with information from front desk inquiry, phone call inquiry, email inquiry, referrals and other sources.
• Follow-up with the applicants to submit all relevant documents for admissions.
• EMBA and MEMBA Rounds of Applications: File and sort individual application documents for each round. Schedule applicants for LBS administered tests and interviews.
• Process all third-party payments within 5 working days.
• Respond to inquiries from the website within 48 hours.
• Prepare an accurate admissions database.
• Any other specific or adhoc duty to be assigned by line manager from time to

Job Requirements
Qualifications:

• Minimum of First Degree or HND

Experience:

• At least 2 years in customer service management position.
• Experience gained in admissions will be an advantage.

Required Skills:

• Familiarity with Customer Relationship Management systems and practices
• Planning and organizational skills and initiative
• Document management
• Strong interpersonal / human relations skills
• Excellent time management skills
• Excellent oral and written communication skills
• High integrity, reliability and confidentiality
• Knowledge of project management
• Ability to prepare reports
• Working knowledge of MS office

Application Closing Date
2nd November, 2020.