Service Manager at Tijmaf Innovation Service

Tijmaf Innovation Services is a business management firm, majorly into ICT Education, Installation and Consulting services.

We are recruiting to fill the position below:

Job Title: Service Manager

Location: Nationwide
Employment Type: Full-time

Responsibilities

• Improve customer service experience, create engaged customers and facilitate organic growth.
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
• Take ownership of customers issues and follow problems through to resolution.
• Keep accurate records and document customer service actions and discussions.
• Develop service procedures, policies and standards.

Requirements

• BS degree in Business Administration, Marketing or related field
• Applicants should possess 1 - 5 years work experience
• Awareness of industry’s latest technology trends and applications.
• Strong client-facing and communication skills.
• Proficiency in English.

Salary

• N45,000 - 60,000 monthly.

Application Closing Date
15th November, 2020.