KPMG is a global network of independent professional services firm with deep expertise in the provision of audit, tax and advisory services to clients in various industries and sectors of the economy. The Firm is well represented in Nigeria and across the African continent, with the objective of providing exceptional and quality services to multinational, regional and local clients and to enhance the product offerings in certain previously under-serviced markets.
We are recruiting to fill the position below:
Job Title: Knowledge, Client Insights and Portals
Ref No: 151174BR Location: Lagos
Service Line: Marketing & Communications
Job Level: Associate/team member
Contract Type: Permanent
Full Time / Part Time: Full Time
Job Summary
The Clients & Markets Unit is at the heart of the firm’s growth strategy. The Unit consists of the Pursuits & Proposals team, Marketing & Communications team, Research & Insights team, Graphic & Design team and the Market Programmes team.
Primary responsibility is to manage, develop, coordinate, maintain and disseminate the Firm’s Knowledge Management processes and resources.
Primary focus is to update content that will aid in business development and knowledge on all market indicators, work with all knowledge managers to update content on the local intranet and provision and general dissemination of information.
Job Purpose
Website management
SharePoint Administrator
KPMG Central management
Search Engine Optimization
Brand Central management
Project Management
Knowledge Management
Intranet/Extranet Services
Publications and Subscriptions
Desktop Tools Support
Duties and Responsibilities
Develop content of the microweb and extranet, including the locations of where to find KPMG credentials, lines of businesses, industry business models, practices’ websites, proposals and other marketing and business development materials. Be able to use and apply this knowledge to assist in business development opportunities.
Assist division knowledge managers to develop knowledge management strategies and process suited to their needs, ensuring adherence to brand central and Brand regulatory compliance in capturing and submitting high quality and value content to the microweb.
Assist practitioners in navigating knowledge bases and creating content documents according to standards. Edit commentary/interpretations of content experts and internal submissions.
Assist with monitoring documents submitted to the microweb for compliance with brand and image regulatory policies, procedures and practices, and ensure that high quality standards and taxonomy are enforced.
Assist in training staff in knowledge management competency by adapting training materials provided by Knowledge Management Support
Work in partnership with other units to evolve the Lagos internal intranet / extranet as a valued and much used channel for knowledge and sharing information.
Manage the KPMG Nigeria website
Create and design webpages on the KPMG Nigeria website
Ensure the user interface and user experience is applied to the website and follows global policy
Create and design webpages and weblinks on the Intranet portal
Update Partner profiles on the KPMG website
Manage and monitor the ongoing Search Engine Optimization activity for KPMG Nigeria
Manage the KPMG central portal
Manage the Brand Central portal
Effectively manage, develop, coordinate, maintain and disseminate the firm’s Knowledge Management processes and resources
Implement all global knowledge management directives
Support and manage projects
Support events with back-end power-point slide mastering control
Track visits and monitor performance of the KPMG Nigeria website.
Publications & Subscriptions
Monitor and maintain subscription to the following:
UNDB Online
Fortune Magazine, Economist, Time, Newsweek, Harvard Business Review
Business Directories
The Banker
Desktop Tool Support:
Making relevant and useful desktop tools available to users, e.g. Agusto Industry reports, etc.