Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Lotus Capital Limited Job Recruitment (3 Positions)

Pruvia Integrated Limited Job Recruitment (20 Positions)

Joefelin Resources Job Recruitment (3 Positions)

Tenstrings Music Institute Limited Job Recruitment (3 Positions)

Food Concepts Plc Job Recruitment (6 Positions)

IT Horizons Limited Job Recruitment (3 Positions)

Amorserv Talents Job Recruitment (4 Positions)

TotalEnergies Job Recruitment

Speedaf Express Graduate & Exp. Job Recruitment (3 Positions)

Smooth Promotions (HIPTV) Job Recruitment (3 Positions)

Savewell Luxury Homes Limited Job Recruitment (4 Positions)

Klinserv Nigeria Graduate & Exp. Job Recruitment (3 Positions)

Stella Maris Schools Job Recruitment (11 Positions)

Mishra Global Resources Internship & Exp. Job Recruitment (5 Positions)

Christian Blind Mission (CBM) International Job Recruitment (5 Positions)

Compovine Technologies Limited Job Recruitment (8 Positions)

RYNO Automotive Limited Job Recruitment (6 Positions)

21 Search Limited Job Recruitment (8 Positions)

Standard Chartered Bank Job Recruitment

United Nations International Children's Emergency Fund (UNICEF) Job Recruitment (3 Positions)

Sundry Markets Limited Trainee Programmes 2024 (3 Positions)

Kloverharris Limited Job Recruitment (9 Positions)

Orangutan Limited Job Recruitment (3 Positions)

Frutta Foods and Services Nigeria Limited Job Recruitment (4 Positions)

Julius Berger Nigeria Plc Job Recruitment (3 Positions)

Oiltest Group Job Recruitment (15 Positions)

Harvesters International Christian Centre Job Recruitment (5 Positions)

Design Union Limited Job Recruitment (4 Positions)

Sundry Markets Limited Accounting Trainee Programme 2024

Sundry Markets Limited Internal Audit Trainee Programme 2024

Sundry Markets Limited Retail Management Trainee Programme 2024

Feman Media Training Program with Internship Placement in Partnership with SMEs in Nigeria, Ghana and Kenya

Fadac Resources and Services Limited Job Recruitment (6 Positions)

R & R Recruiting Services Job Recruitment (22 Positions)

M-KOPA Nigeria Job Recruitment (11 Positions)

Montaigne AH Limited Recruitment (4 Positions)

Norwegian Refugee Council (NRC) Job Recruitment (3 Positions)

International Rescue Committee (IRC) Internship & Exp. Job Recruitment (6 Positions)

Elite Talent Placements Job Recruitment (5 Positions)

Summit Hotel and Apartment Job Recruitment (3 Positions)

Swift Consulting Limited Job Recruitment (15 Positions)

Medecins Sans Frontieres (MSF) Job Recruitment (3 Positions)

Justerotics Job Recruitment (3 Positions)

Public Limited Company Job Recruitment (4 Positions)

Private Security Company Job Recruitment (11 Positions)

Transgeneration Enterprises Limited Job Recruitment (3 Positions)

Perfection Motor Company Limited Job Recruitment (6 Positions)

Sunlight Resources Limited Job Recruitment (5 Positions)

ABNL Limited Job Recruitment (3 Positions)

Ericsson Nigeria Job Recruitment


Application Support Officer at FINCA Microfinance Bank Limited

Posted on Mon 16th Nov, 2020 - hotnigerianjobs.com --- (0 comments)


FINCA is a leading international Microfinance Institution offering financial services and products to small scale businesses that have been turned down by traditional banks, so that these businesses can start, grow, and diversify with resulting increases in family income, nutrition, employment and well-being.

FINCA pioneered the "Village Banking method of credit delivery, now used by hundreds of organizations worldwide. Our programs reach low-income people in more diverse countries than any other microfinance provider.

We are recruiting to fill the position below:

Job Title: Application Support Officer

Location: Owerri, Imo, Nigeria
Department: IT

Job Summary

  • FINCA Nigeria seeks to employ an experienced individual as Applications Support Officer. The Applications Support Officer is responsible for providing support to the core Banking Applications- ORBIT R and related applications and interfaces such us BREFT Switch, POS, Aruti and other third party systems.
  • The officer will interface with the Business in relation to new products setup on the core banking application.
  • The job holder is responsible for new branch  applications setup; resolution of all application functional issues raised by the business; works closely with regional reporting team to ensure business reports are available  and must ensure that all users are supported and can effectively use the core banking systems and applications for the purpose of their working needs.
  • The position holder must work closely with the key functions to understand and meet the needs in support of FINCA Nigeria’s overall Business strategy.

KPI / Duties and Responsibilities

  • Act as first-line support for all application issues.  
  • Document all operational procedures and keep the departmental operating instructions updated at all times.
  • Maintain a Knowledge base of all known application issues.
  • Define and document User Acceptance Test (UAT) case scenarios/ plan for application fixes in liaison with business function and ensure all application changes are change managed.
  • Fully Support the business with the application  parameters maintenances adhering to the parameterization change process, Calenderer maintenance EOD/ EOM/ EOY/SOD processing
  • Amend data anomalies resulting from system malfunction and service requests upon necessary authorization and change management.
  • Provide guidance to the business functions in identification of needs and definition of requirements.
  • Provide support in Project management, Business case development, analysis design staged of system implementations.
  • Identify and resolve operational problems
  • Troubleshoots and diagnoses problems.
  • Implement security standards(access controls, segregation of duties, usage and exception monitoring)
  • Monitors and supports alternative delivery channels performance such as BREFT switch and ensure agreed upon uptime is achieved.

Qualifications and Experience

  • First degree in computer science or equivalent.
  • 2+ years of experience within a technical support environment, including Database Administration, core banking applications and other software experience.
  • Microsoft or related professional certification especially on MS SQL is ideal.
  • Proven ability to resolve problems efficiently and effectively; Experience programming in a database query language will be an added advantage
  • Previous experience as a systems administrator or Applications Supports Officer.
  • Ability to recognize the competence level of the user and address each situation appropriately
  • Experience working in a heavy pressure environment preferred
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Proven success in contributing to a team-oriented environment
  • Proven ability to balance, prioritize and organize multiple tasks
  • Excellent interpersonal, written and oral communication skills
  • Fluency required in English

Critical Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

  • Strong technical orientation  
  • Ability to work well in a team environment
  • High level of energy, creativity, flexibility, enthusiasm, commitment, self-confidence and initiative
  • Accuracy, attention to detail and awareness of deadlines
  • A hard-working self-starter with initiative, able to set own priorities
  • Sharing:  Contributes to a team, and recognizes and promotes the wider corporate picture.
  • Ability to anticipate problems and proactively takes measures to control or minimize them.
  • Understands the scope of own authority and knows when to highlight issues and seek authorization / advice from the Senior Systems Administrator

Application Closing Date
24th November, 2020.

How to Apply
Interested and qualified candidate should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *