Web Support Analyst at Josmol Consult

Josmol Consult is a full-fledged provider of mobile health care services as well as related products such as online prescriptions, dietary & supplementary subscriptions, emergency care, laboratory services, Remote Patient Monitoring etc.

We are recruiting to fill the position below:

Job Title: Web Support Analyst

Location: Ikeja, Lagos

Role Responsibilities

• Work with our existing client base and new agency clients to devise and deliver best practice analytics solutions and conduct in-depth analysis
• Work across data collection, measurement, analysis and encourage data-driven decision making for our clients
• Model the effective use of analytics data for our internal team and advocate for wider use of data.

Other Responsibilities:

• Support internal teams on analytics planning and implementation as well as troubleshooting existing set ups.
• Auditing, planning and installing analytics solutions using core tracking technologies listed below.
• Collaborating with client and agency development teams, and tracking vendors, to ensure that approach and implementation of tracking is correct.
• Create dash boarding and reporting to measure and monitor product performance
• Measure the impact of experiments using statistical models
• Reviewing client’s websites to understand and address tracking issues
• Deliver analytics and insights for our ongoing conversion clients and platform clients as required.
• Helping clients to get the best out of their analytics platform/data.
• Define and set digital KPIs for client websites/apps
• Analyze and report on digital performance, by performing analytics reviews, and reviews of other business data
• Analyze and report on the performance of AB and MV tests and personalization

About You

• Able to build dashboards and data visualizations that are easy for clients and internal stakeholders to interpret and understand
• An understanding of traffic sources and acquisition strategy
• Experienced and proficient in Google Analytics/other analytics tools
• Confident in making recommendations to clients about how they use and manage data
• Google Analytics / Adobe Analytics
• Google Tag Manager / Tealium / Qubit OpenTag / Ensighten
• Optimizely / VWO / Qubit / Monetate / Adobe Test and Target
• ResponseTap / Calltracks / iInifinity.

Job Qualifications

• Bachelor's Degree qualification
• Minimum of 2 yearsexperience

Successful candidate will have the following:

• 2+ years of commercial web development
• Website support and testing
• Ecommerce principles and best practices
• Version control systems

Knowledge of any of the following is desirable:

• WordPress
• Google Analytics
• Cloud services
• SEO and CRO
• Mailchimp
• Social Media - Facebook, Twitter, Instagram
• PCI standards
• IBMi Power Systems

Knowledge or exposure to any of the following would also be beneficial:

• PCs, Windows 10, Apple Macs, Networks, Sophos, Data Communications, MS Office, MS Exchange, IBMi, VoiP, Zoiper, PCI Compliance, PEN Testing.

Required Skills:

• Adobe
• CRM
• Marketing Analytics

Other Requirements:

• The ideal candidate needs to have exceptional knowledge of digital analytical tools and good leadership skills to help the company thrive
• The ideal candidate needs to have a friendly, positive attitude and a need to always put the client first.

Application Closing Date
30th November, 2020.