PricewaterhouseCooper (PwC) Nigeria - Our client is a Non-governmental Public hHealth organization in Nigeria and a leading organization in the provision of prevention, care and treatment services to patients with HIV/AIDS, Tuberculosis; Malaria; Reproductive Health; Family Planning; Maternal, Newborn and Child Health, and other non-communicable diseases of public health significance.
They are recruiting to fill the position below:
Job Title: General Manager, Medical Lab & Diagnostic Centre
Participates in the development of the company’s corporate strategy by providing strategic insights and inputs on all Medical Lab and Diagnostic Centre functions
Coordinates the development and administration of the department’s business strategy and implementation initiatives
Oversees the formulation, and administration of the policies and processes governing the management of all the Medical Lab and Diagnostic Centre functions in line with its corporate strategy, key business objectives, industry leading practices, standards and applicable laws
Monitors the institutionalisation of a customer focus culture and high performance across the Medical Lab and Diagnostic Centre functions
Oversees the preparation and management of the annual budget for the Medical Lab and Diagnostic Centre functions
Determines the most effective and cost-beneficial delivery model for providing support services
Reviews reports from all the units within the Medical Lab and Diagnostic Centre function and provide periodic updates to the Management of the organisation
Business Operations:
Provides medical laboratory diagnostic and therapeutic information, products, and services by establishing specimen preparation procedures; developing and implementing analytical procedures; evaluating laboratory information; reporting results according to approved standards
Maintains Diagnostic equipment performance by establishing quality standards; developing operations, quality, and troubleshooting procedures; ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair
Maintains diagnostic centre supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Maintains diagnostic centre productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustment
Maintains quality results by implementing QMS; performing proficiency surveys; reviewing quality control and quality assurance programs; making adjustments in policy and procedures; generating reports; maintaining records
Maintains medical laboratory information system by identifying information needs and problems; recommending improvements; establishing priorities; testing; writing user manuals; training employees; maintaining security and confidentiality
Implements new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; developing and performing parallel testing; monitoring progress
Completes operational requirements by scheduling and assigning employees; following up on work results
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Makes daily rounds in Laboratory to judge effectiveness of operation, utilization of personnel and supplies, and general ethical and professional atmosphere
Prepares department budgets for personnel, operating expenses and capital equipment
Consults other departments, as appropriate, to collaborate in patient care and performance improvement activities.
Establishes and maintains standards of performance and ensures competency and appropriate licensure of personnel
Maintains diagnostic centre staff by recruiting, selecting, orienting, and training employees
Coordinate the department’s in-service training
Responsible for providing 24/7 functionality of Laboratory Services.
Stakeholder Management:
Communicates appropriately and clearly to physicians, staff and administration.
Communicates administrative directive to department personnel
Develops and maintains an effective working relationship with all internal/external stakeholders to ensure efficient service delivery
Ensures compliance with all regulatory requirements as it concerns all Medical Lab and Diagnostic Centre functions
Leadership and People Management:
Provides overall leadership and direction for the achievement of agreed targets/objectives for the Medical Lab and Diagnostic Centre functions
Supports the implementation and facilitation of relevant workshops and training courses
Promotes the company’s core values (Integrity, Teamwork, Equity, Excellence, Innovation, Learning and Adaptability) and a strong team culture
Manages the day to day performance, learning and development of the team, including one on one feedback sessions and conduct performance appraisals
Requirements
Education and Experience
Education:
Minimum of a First Degree in Medicine, Health Science, Medical Technology, Biology, Chemistry or any other relevant discipline from a reputable institution.
Relevant higher qualification, e.g. Master's Degree in Medical Microbiology, Public Health or related field is an added advantage.
Experience:
Minimum of fifteen (15) years’ relevant or related post-graduation experience, with at least five (5) years’ experience in a senior laboratory management position
Registered with the Medical Laboratory Science Council of Nigeria (MLSCN)
Possession of a current annual practising license
ISO 15189 (Medical Laboratory QMS) Training an advantage
Experience in strengthening diagnostic networks including supporting elements, such as specimen transport, biosafety, supervision, mentorship and quality assurance
Knowledge of mycobacteriology laboratory work, solid and liquid culture and/or other diagnostics
Expert knowledge of laboratory and diagnostic network
Skills and Competencies
Skills / Technical Competencies: