Loan Recovery and Loan Monitoring Officer at Money Trust Microfinance Bank Limited

Moneytrust Microfinance Bank Limited is a retail finance institution (Licensed by Central Bank of Nigeria) offering outstanding products and services to suit the financial requirements of all Nigerians. We commenced operations precisely on April 11th 2017, and have today stabilized as a financially stable bank.

We are recruiting to fill the position below:

Job Title: Loan Recovery and Loan Monitoring Officer

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable.

Requirements

• B.Sc / HND in Business Administration, Banking and Finance
• High School Diploma is preferred
• 2-3 years experience
• Proven experience as debt collector
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence.

Application Closing Date
21st December, 2020.