Retail Operations Manager at Owens and Xley Consults

Owens and Xley is a Small Business Advisory and Consulting Company in Lagos, Nigeria. Our services include of Small Business Startup and Set up, Business Plan preparation, Business Process Design and Business Strategy Formulation.

We know the role good planning plays in any business and its associated costs; and the initial capital challenges faced by a small business which is why we have developed solutions which ensure that small business owners have access to technical skills but at a fraction of the cost.

We are recruiting to fill the position below:

Job Title: Retail Operations Manager

Location: Ajah, Lagos
Employment Type: Full-time

Job Responsibilities

• Organize the staff
• Assign tasks based on skill set
• Create work schedules
• Supervise staff
• Ensure that staff fill out daily reports
• Ensure that all packages are packed correctly and shipped
• Ensure that staff are updated on all changes within the company
• Ensure all staff are following policies and procedures
• Ensure stock is updated
• Ensure that packaging supplies are available at every point in time
• Train staff
• Send management reports
• Resolve complaints and issues
• Ensure that every branch is properly staffed at all times
• Ensure that the store readiness is completed every morning
• Conduct daily checks before opening
• Serve as an intermediary between management and staff
• Plan store merchandising with Managing director

Requirements

• Bachelor’s degree in Management, Business Administration, Mass Communication (or related courses).
• Must have 3-6 years work experience
• Experience in retail is compulsory
• Must have managed a team of more than 5 persons
• Ability to work both independently and with a team;
• Digital communication skills
• Written and verbal skills
• Analytical skills
• Attention to detail
• Ability to work on multiple projects simultaneously;

Salary
N150,000 - N200,000 / Month

Application Closing Date
8th December, 2020.