Key Account Manager at Lagos Business School (LBS)

Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Sangotedo-Ajah, Lagos
Employment Type: Full-time

Job Description

• To create and initiate innovative ways of marketing short focused programmes (seminars) and conferences in the School and also develop and manage client’s relationship for business sustainability.
• Drive the sale of the assigned products, meeting target in revenue, number and any set objective on the products.

Essential Duties / Key Job Roles and Responsibilities

• Develop and implement programmes to grow product sales. Set up strategic marketing plans for the product portfolio through comprehensive market research, competitive analysis, pricing, customer engagement, etc.
• Manage relationship with clients and promptly provide feedback on products from the field to relevant units to improve market drive.
• Act as the content expert and maintain relevant training documents and training materials for all levels of programmes.
• Responsible for the sale of products within the assigned portfolio deploying best practice to achieve sales target.
• Maintain and update customer reference database and associated companies to facilitate marketing activities.
• Manage issues affecting ordering of products and meeting of clients’ products demand. Review and advice on improvement initiatives for effective meeting of targets.
• Provide advice on branding of product brochures, flyers and other marketing communications materials.
• Facilitate payment of fees by participants in accordance with the SOP. Drive collections and adherence to credit policy with respect to programmes under your care.
• Support the marketing of other Executive Programmes
• Collaborate with colleagues to ensure successful completion and graduation of participants in Executive Education.
• Any other specific or ADHOC duty to be assigned by line manager from time to time.

Requirements

• Good first degree from a reputable institution. A master’s degree would be an added advantage.

Experience:

• At least 4 years experience in service marketing industry preferably from a medium or large organisation.
• Experience gained in Sales, Accounts Management and Business development, Consulting or project management will be an advantage.

Skills Requirements:

• Planning and organizational skills
• Good use of initiative
• Good interpersonal skills
• Excellent time management skills
• Excellent oral and written communication skills
• Influencing and presentation skills
• Experience with electronic and social media marketing
• Knowledge of market segmentation and branding
• Customers services skills
• Expert knowledge of MS office
• Knowledge of product and channels development
• Knowledge of product cycle management

Application Closing Date
18th January, 2021.