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Front Desk Officer / Receptionist at Izy Group Limited

Posted on Fri 15th Jan, 2021 - hotnigerianjobs.com --- (0 comments)


Izy Group Limited - A Hotel based in Abuja is recruiting to fill the position below:

Job Title: Front Desk Officer / Receptionist

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

  • Make and confirm reservations for guests, welcome and check guests in and out of the hotel,
  • Deal with guest queries,
  • Provide prompt and professional service to meet guest needs and ensure guest satisfaction.
  • Answer and direct incoming calls
  • Inform guests of hotel rates and services
  • Maintain clear and accurate records of guest room bookings
  • Listen and respond to guest queries and requests both in-person and by phone
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel
  • Enforce rules and policies of the hotel
  • Maintain a neat and orderly front desk and reception area.

Educational Requirements / Professional Qualifications
The candidate must:

  • Possess a minimum of Higher National Diploma (HND) or Ordinary National Diploma (OND) in any discipline with a minimum of second class lower/lower credit.
  • 0 -2 Years' cognate experience in a similar capacity.
  • Good working knowledge of Microsoft Office suite
  • Candidate must be smart and easily adaptable, courteous and pleasant.

Application Closing Date
23rd January, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "Front Desk Officer / Receptionist" as the subject of the email.


  

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