Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.








  
          Popular Jobs
Carlson Hotel Job Recruitment (3 Positions)

African Industries Group Graduate and Exp. Job Recruitment (26 Positions)

OJ Wale Pillar Metal "N" Tech Limited Job Recruitment (4 Positions)

Domeo Resources International Job Recruitment (13 Positions)

Weatherford Nigeria Job Recruitment (3 Positions)

PalmPay Limited Internship and Exp. Job Recruitment (12 Positions)

Havana Group Job Recruitment (4 Positions)

Oilserv Limited Job Recruitment (3 Positions)

Infinity Tyres Limited Job Recruitment (3 Positions)

Sambus Geospatial Limited Job Recruitment (5 Positions)

Uncle Stan's Foods Job Recruitment (4 Positions)

University Press Plc (UPPLC) Job Recruitment (4 Positions)

Nina Jojer Limited Job Recruitment (3 Positions)

A27 Global Services Limited Job Recruitment (3 Positions)

7Eleven Consultancy Services Graduate Internship & Exp. Job Recruitment (4 Positions)

Ericsson Nigeria Job Recruitment (3 Positions)

NEVADA Restaurant and Lounge Job Recruitment (3 Positions)

Benin Asaba Expressway Concession Company Job Recruitment (8 Positions)

Teaching at the Right Level (TaRL) Africa Job Recruitment (8 Positions)

Key Retail Group Job Recruitment (3 Positions)

Owens and Xley Job Recruitment (7 Positions)

Pact Nigeria Job Recruitment (3 Positions)

ACO Nigeria Job Recruitment (3 Positions)

Updeal Resources Job Recruitment (4 Positions)

Chemical and Allied Products Plc (CAP) Management Trainee Programme 2026

White Soul Group Limited Trainee & Exp. Job Recruitment (7 Positions)

Puff & Glaze Limited Job Recruitment (3 Positions)

Riwe Technologies Entry Level & Exp. Job Recruitment (3 Positions)

KOKO Internet Group Job Recruitment (3 Positions)

Hilton Worldwide Job Recruitment (11 Positions)

Lagoon Hospitals Job Recruitment (3 Positions)

Brint Online Schools Job Recruitment (9 Positions)

Worknigeria Job Internship & Exp. Recruitment (6 Positions)

Flutterwave Job Recruitment (5 Positions)

Federal University Oye-Ekiti (FUOYE) Graduate and Exp. Academic Job Recruitment (56 Positions) - PART III

Brenhazy Limited Job Recruitment (5 Positions)

Federal University Oye-Ekiti (FUOYE) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (384 Positions)

JOJE Hospital Limited Job Recruitment (3 Positions)

Mecer Consulting Limited Job Recruitment (19 Positions)

CEO's Mart Job Recruitment (4 Positions)

Efezi Southsea Nigeria Limited Job Recruitment (3 Positions)

Lindii Peace Foundation (LPF) Job Recruitment (7 Positions)

Austine & Partners International Limited Job Recruitment (3 Positions)

Pulse Nigeria Job Recruitment (11 Positions)

Etcon Analytical and Environmental Systems and Services Limited Job Recruitment (3 Positions)

Green Africa Airways Limited Job Recruitment (5 Positions)

Vopnucity Nigeria Limited Job Recruitment (4 Positions)

First Bank of Nigeria Limited (FirstBank) Job Recruitment (4 Positions)

The Glacique Job Recruitment (3 Positions)

Sterling Oil Exploration & Energy Production Company Limited (SEEPCO) Job Recruitment (3 Positions)


Infrastructure Monitoring Officer at First Bank of Nigeria Limited

Posted on Tue 19th Jan, 2021 - hotnigerianjobs.com --- (0 comments)


First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:    

Job Title: Infrastructure Monitoring Officer

Job Identification: 83
Location: Lagos
Job Schedule: Full Time

Job Objective(s)

  • Handle incident on the  24/7 (Nigeria Subsidiaries)   within the Security Operations Center  where customer behaviors and system events would be monitored and actions taken to stop all forms of fraud perpetrated against our customers and the bank.
  • Monitor users, applications, networks, systems, and access to physical assets (includes intrusion prevention/detection, email/spam filtering, web filtering)

Duties & Responsibilities

  • Communications skills (written and oral) and understanding of outbound /transferred call scripts including e-mail script.
  • Evaluate and report alerts generated on the Intellinx investigation center.
  • Ensure that alerts generated receive prompt response and proper placement.
  • Resolve alerts generated on Intellinx investigation center and ensure proper reassignment where necessary or the closure of such alerts.
  • Ensure all alerts generated within the shift window are resolve
  • Ensure that all alerts/incidents generated are properly reviewed and close properly.
  • Review close incidents
  • Review the white/black list of users.
  • Ensure alerts case management are properly documented.
  • Answers inquiries by clarifying desired information, researching, locating, and providing information
  • Resolves customer’s challenges by clarifying issues, researching and exploring answers and alternative solutions; escalating unresolved problems.
  • Virtual interface with external customers through telephone engagement.
  • Interactions with a lot of applications that holds customers information for investigations
  • Extensive use of office productivity tools (Excel, word etc.)
  • Computer appreciation skills with graphical knowledge
  • Reasoning and analytical skills in customer problem resolution.

Job Requirements
Education:

  • Minimum Education: First Degree in any field.

Experience:

  • Minimum experience - 2 years relevant experience.

Application Closing Date
1st February, 2021.

Sorry, this listing is no longer active.

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *