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Customer Service Officer at Talents and Skills Africa Consulting - 4 Openings

Posted on Thu 21st Jan, 2021 - hotnigerianjobs.com --- (0 comments)


Talents and Skills Africa Consulting LLC is a leading HR outsourcing and business support solutions provider in Nigeria providing a comprehensive range of outsourcing services from People Outsourcing to Business Process Outsourcing.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Locations: (Ikeja,Surulere, Ogudu, Lekki) Lagos
Employment Type: Full-time

Job Brief

  • The primary role of this job is to provide excellent customer service and meet sales quotas for the Store.
  • You will identify client needs, present and answer questions about our products and services and recommend first-hand solutions.
  • A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
  • Ultimately, the job holder will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities are but not limited to:
Sales & Marketing:

  • Professionally aid customers in making an informed choice of products to purchase using superior product knowledge.
  • Meet established Branch Monthly Sales target by selling products and after-sales services
  • Identify idle products (i.e. products that had been in stock for over 3 months) in the branch and ensure they are pushed out.
  • Maintain a clean environment with in and around the Store Premises

Inventory Management:

  • Ensure good and proper assortment and display of product at the store.
  • Partake in stock count exercise with the internal and external auditors.

Reporting:

  • Prepare and forward daily activity reports to all applicable parties.
  • Send daily facility report as directed by Admin

Customer Service Management:

  • Carry out all duties as it relates to customer's engagement end to end
  • Carry other duties assigned to you.

Requirements

  • Candidates shoild possess a Bachelor's degree with 0 - 2 years work experience.

Application Closing Date
4th February, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.


  

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