Customer Relationship Officer at Aizini Investment Company Limited

Aizini Investment Company Limited is a growing importer of building materials and general merchant.

We are recruiting to fill the position below:

Job Title: Customer Relationship Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.

Requirements

• A Bachelor's degree in Administration or related field.
• A minimum of 2 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Application Closing Date
4th February, 2021.