Relationship Manager at MacTay Consulting

MacTay Consulting - We are one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Lagos
Employment Type: Full-time

Job Objectives

• Establish and maintain relationship with clients, by providing professional and specialized financial solutions in all areas.
• Growth and revenue drive for the Bank.

Job Responsibilities

• Overall responsibility for implementing and driving the sales strategy for the bank.
• Responsible for directly meeting the business annual revenues target for the assigned portfolio of over N ---- billions p.a.
• Develop and manage the sales pipeline for the assigned portfolio.
• Acquisition of new business through aggressive marketing
• Cross functional liaison and co-ordination, interacting with colleagues within the corporate bank and other Units including operations, markets, transaction services and compliance among others.
• Ensure consistent customer satisfaction through regular calling and feedback to the Corporate Bank Head
• Responsible for credit presentations and seeking credit approvals for the assigned portfolio.
• Enhancing customer loyalty to ensure retention of clients.
• Maintain high control & ethical standards.
• Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
• Implement marketing strategies / programs laid out by the bank to boost business development.
• Listen to customer requirements and present solutions to make a sale.
• Perform other related duties as assigned by the Divisional Head.

Key Performance Indicators

• Delivery of all Set Financial targets
• Achievement of Contribution target
• Achievement of Demand deposit volumes and Time deposits
• Achievement of Trade Volumes
• Customer Service delivery – Customer Satisfaction rating.

Job Requirements
Education:

• Minimum Educational Level - Bachelor’s degree in any discipline, with second class upper division.

Key Competency Requirements:
Knowledge:

• Good Knowledge of the various Industries and customers businesses
• Good Knowledge of the products and services of the bank.
• Knowledge of Finance, Accounting and Economics
• Business development and acquisition
• Banking Operations, Policies, and Procedures.
• Excellent knowledge of Selling / Marketing.
• Knowledge of current business trends and CBN Regulatory laws.

Skill / Competencies:

• Ability to evaluate needs of customers and determine what products or services would best serve those needs.
• Excellent Communication skills – oral and written.
• Must be Strong, Tenacious and Persuasive.
• Strong Selling / Marketing skills
• Must be self-driven and have a passion for Marketing.
• Good Relationship management skills
• Confident and possess excellent Networking skills.
• Process oriented - good planning & organization skills.

Application Closing Date
31st January, 2021.