Officer, Technology and Innovations Division at Discovery Cycle Professionals (DCP) - Abuja

Discovery Cycle Professionals (A Division of Discovery Cycle Limited) is a global network of experienced academics and consultants assembled to provide world-class knowledge-based services globally. DCP has diverse experience across different professional fields and offers a wide-range of multi-disciplinary professional services.

Discovery Cycle Professionals (DCP) has its headquarters in Abuja, Nigeria. Over the years, DCP has developed a wide range of multi-disciplinary professional services covering both the private and public sectors of the economy through the “DCP Ecosystem”. As part of its regional expansion strategy in West Africa and beyond, the company established its second Country Office in Monrovia, Liberia in 2013.

Discovery Cycle Professionals is recruiting to fill the position of:

Job Title: Officer, Technology and Innovations Division

Location of Job (UNIT): Head Office - Abuja

Number of Subordinates: Nil
Reports to: Team Lead, Technology and Innovations Division

Main Function
Support the advancement of service deployment in information communication technology and systems’ automation as well as business development.

Role Responsibilities
Job Functions:

• System Administration
• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritising and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.

Web Application Development

• support the development of web-based applications for internal and external clients
• support the maintenance of existing applications for internal and external clients

Graphic Designing
To support the creation and designing of solutions with a high visual impact.

Business Development

• Ability to generate new concepts and develop business proposals and concept notes
• Perform other duties as assigned by management
• Creativity /Innovation
• Effectively re-engineer existing processes to reflect ideal consultancy industry standards.
• Significantly upgrade technological performance in line with the overall company strategy.

Qualifications and Requirements

• Minimum of 1st Degree in Computer Science, Engineering or Mathematics
• Basic knowledge of Microsoft Servers (Windows 2008 Server, Exchange), Dreamweaver and Crystal Report Writer
• Basic knowledge of Photoshop, Dream weaver, CorelDraw, Illustrator.

Competencies

• Skills/Physical Competencies
• Ability to generate new concept and develop business proposal and concept notes
• Ability to engage and manage clients
• Good research and writing skills
• Ability to multitask and work as a team
• Ability to learn new things
• Good planning and time management skills
• Analytical and problem solving skills

Behavioral Qualities

• Tactical and interpersonal
• Proactive identification and elimination of inefficiencies
• Continual self-development
• Goal and quality oriented

Application Closing Date
Wednesday, 4th Jun, 2014

Method of Application
Qualified and interested candidates should send in applications via: careers@discoveryng.com (with position as subject of the mail) on or before 5pm, on Wednesday, 4th June, 2014.