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Sales Associates at PCI Educational Consult Limited

Posted on Mon 22nd Feb, 2021 - hotnigerianjobs.com --- (0 comments)


PCI Educational Consult Limited, an HR and Recruitment agency, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Sales Associate

Location: Ibadan, Oyo

Job Brief

  • We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.

What is a Sales Associate - What does he/she do?

  • Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.
  • You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.
  • Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • "Go the extra mile" to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross-sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).

Requirements

  • Sales Associate skills
  • Proven work experience as a Retail Sales Associate, Sales Representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • High school degree; BS degree in Marketing or related field would be a plus

Salary
N30,000 - N65,000 / month.

Application Closing Date
8th March, 2021.

Method of Application
Interested and qualified applicants should send their CV and Cover Letter to: hr@pciconsort.com using the Job Title as the subject of the email message.


  

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