VNL Consulting - Our client, a paint company is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Care Representative
Employment Type: Full-time
- We need of a Customer Care Representative to respond to customer enquiries, resolve issues with clients and follow up with sales leads.
- Maintain a positive, empathetic and professional attitude towards customers at all times
- In-depth knowledge about products to help customers resolve enquirers and drive sales
- Ensure customers satisfaction and provide professional customer support
- Anticipate customers needs and follow up with previous customers reorder or additional services
- Deal directly with customers either by telephone, electronically and in store.
- Obtain and evaluate all relevant information to handle product; direct requests an dm unresolved issues to designated resources
- Maintain customer database records
- Prepare Report extensively weekly and monthly on sales and database of customers database of customers achieved through excellent customer service
- BSc in any discipline
- Must be able to communicate fluently
- 1 year experience (preferred)
- Proficient in the use of Microsoft office
- Living in Festac/Amuwo environment
Application Closing Date
10th March, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "Customer Care Representative" as the subject of the email.