Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Classified Jobs Nigeria

Computer & InfoTech Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook Jobs

Database Jobs in Nigeria

Driving Jobs in Nigeria

Education Jobs for Nigerians

Estate Management Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

ERP & SAP Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology & Drilling Jobs

Government Public Service-

Hardware Jobs in Nigeria

Hospitality Jobs in Nigeria

Hotel Jobs

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Internet & Work aHome Jobs

Java Jobs in Nigeria

Law Enforcement Jobs

Lecturing Jobs in Nigeria

Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Mass Communication Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Ministry & Parastatal Jobs

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

.Net Technology Jobs Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician & Med Practioner

Public Sector/Service Jobs

Public Relation Jobs

Programming Jobs in Nigeria

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Mass Communication Jobs

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Unskilled Jobs Nigeria

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer Jobs in Nigeria






Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner














  
          Popular Jobs
Sweat Works Limited Job Recruitment (6 Positions)

CredPal Nigeria Entry Level and Exp. Job Recruitment (3 Positions)

Vasiti Dotcom Job Recruitment (3 Positions)

Adexen Recruitment Agency Job Recruitment (6 Positions)

Workforce Group Graduate, Entry-level & Exp. Job Recruitment (13 Positions)

Beacongate Limited Job Recruitment (3 Positions)

Alan & Grant Job Recruitment (6 Positions)

Graduate & Exp. Jobs at MacTay Consulting (6 Positions)

Fountline Telecommunications Job Recruitment (9 Positions)

U.S. Mission Job Recruitment (9 Positions)

PricewaterhouseCooper (PwC) Nigeria Graduate & Exp. Job Recruitment (7 Positions)

International Rescue Committee (IRC) Graduate & Exp. Job Recruitment (8 Positions)

CreditRegistry Job Recruitment (5 Positions)

Zilt Investment Limited Job Recruitment (3 Positions)

PG Consulting Limited Job Recruitment (3 Positions)

Twinstar Industries Limited Job Recruitments (5 Positions)

Bridge Hospitality Consult Job Recruitment (3 Positions)

Massive Management Trainee Recruitment at Food Concepts Plc

Flour Mills of Nigeria Plc Job Recruitment (3 Positions)

Rosabon Financial Services Limited Job Recruitment (8 Positions)

Smart Partners Consulting Limited Job Recruitment (6 Positions)

TREVARI Pay Job Recruitment (3 Positions)

iStoreNG Job Recruitment (3 Positions)

Organization of the Petroleum Exporting Countries (OPEC) Job Recruitment (8 Positions)

British High Commission (BHC) Nigeria Job Recruitment (3 Positions)

Health Specialist (Child Health) at the United Nations International Children's Emergency Fund (UNICEF)

Bluesquad Nigeria Limited Job Recruitment (4 Positions)

Cedarcrest Hospitals Limited Job Recruitment (5 Positions)

Outcess Solutions Nigeria Limited Job Recruitment (3 Positions)

Edgewood Consulting Limited Job Recruitment (6 Positions)

CARE International Job Recruitment (10 Positions)

United Bank for Africa Plc (UBA) Job Recruitment (23 Positions)

Lorache Consulting Limited Job Recruitment (13 Positions)

Growth in Value Alliance (GVA) Partners Limited Entry Level and Exp. Job Recruitment (13 Positions)

Grand Pela Hotel and Suites Job Recruitment (4 Positions)

Lontor Nigeria Job Recruitment (5 Positions)

American International Insurance Company (AIICO) Insurance Plc Job Vacancies (3 Positions)

Deloitte Nigeria Job Recruitment (4 Positions)

Management Sciences for Health (MSH) Job Recruitment (18 Positions)

BIC Nigeria Job Recruitment (5 Positions)

Oracle Nigeria Current Job Recruitment (3 Positions)

Nicole Sinclair Job Recruitment (4 Positions)

MainOne Cable Nigeria Graduate Trainee, Internship & Exp. Job Recruitment (14 Positions)

First Independent Power Limited Graduate Engineering Trainee Programme 2021

Amaiden Energy Nigeria Limited Job Recruitment (3 Positions)

IHS Towers Job Recruitment

Oneport365 Job Recruitment (3 Openings)

TeamAce Limited Job Recruitment (6 Positions)

GIG Logistics Job Recruitment (3 Positions)

Bobo Food and Beverages Limited Job Recruitment (3 Positions)


Relationship Manager, Client Coverage (Media & Telecoms) at Stanbic IBTC Bank

Posted on Thu 25th Feb, 2021 - hotnigerianjobs.com --- (0 comments)


Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Relationship Manager, Client Coverage (Media & Telecoms)

Job ID: 53919
Location: Lagos Island, Lagos
Job Sector: Banking

Job Purpose

  • Define and execute strategic client plans that will ensure the development of strong business relationships and the delivery of profitable and integrated Standard Bank products and services, with the purpose of ensuring client profitability, increased revenue, risk optimisation and consistent service delivery.
  • This is a relationship management role which could be for either the non-bank financial institutions (NBFI), Consumer or Power & Infrastructure sectors.

Key Responsibilities / Accountabilities
Develop and execute Client strategic plan:

  • Lead the development and execution of strategic client plans and client solutions in alignment with the sector strategy (together with the core Client Service Teams) and manage and drive the implementation of client plans. Client plans developed and implemented.
  • Continuously research and analyse the clients’ business context, operations and financial performance. Discuss current and future business opportunities with clients, and therefore position Standard Bank as a strategic advisor.

Formulate and manage Client Service Teams:

  • Identify individuals best suited to meet the client’s needs across products to form part of the core Client Service Teams (Client Service Teams) (i.e. based on client opportunity and to be reviewed regularly). Client service teams formed and properly directed to service the client effectively.
  • Manage Client Relationship Teams across relevant geographies (when applicable) by ensuring that individuals are clear on their contribution and expected outcomes. Client service teams properly informed and clear on their responsibilities and accountabilities.
  • Leverage, engage and collaborate with the Bank’s internal network to ensure that all the Bank’s relevant expertise is brought to bear in every client interaction, robust and stable client service (in partnership with business lines) is maintained, client results are delivered and that any impediments to client delivery are overcome through the availability of credible internal resources to build and leverage strong long-term relationships with the client’s key decision makers
  • Virtual teams collaborate to share relevant expertise and deliver the best suited solution to the client.
  • Regularly communicate client strategic opportunities to the extended CST, and lead effective communication sharing within the CST.
  • Broad and effective client stakeholder relationship management, coordination and monitoring across each client contact point.
  • Drive the co-ordination and communication of client information, activities and opportunities through effective CST interaction and use of SalesForce.com

Coordinate client deliverables and manage Client relationships:

  • Develop critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of SB. Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
  • Oversee the execution of client activities in line with developed strategic client plans. Implementation of the client strategic plans.
  • Develop and align detailed client marketing plans (with inputs from the GM, TPS, Risk and IB coverage) and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook, etc.). Ensure overall client profitability.
  • Coordinate relevant programmes for each client (including entertainment and economic/sector road shows) and participate in key decision making activities by the client to ensure that the bank is included in any request of advisory and financing services. Positioning of Standard Bank in the client’s environment as the preferred advisor.
  • Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the country and other relevant geographies and ensure that this is transferred to the relevant internal stakeholders. Proactively respond and anticipate client requirements.
  • Ensure the administration and analysis of the Client Service Surveys, as well as the implementation of focused action plans needed to address the gaps identified. Ensure that gaps identified are addressed and that there is improvement in levels of client satisfaction.

Provide sector strategy support and input:

  • Support the Global and / or Sector Head in the overall management and coordination of the client relationship and client/sector strategy including the provision of input into the strategic direction and value proposition of Standard Bank. Client support aligned to the sector or client strategy and business development approach.
  • Maintain detailed and current understanding of external markets (at country, sector and client level) to ensure that new opportunities for the bank are capitalised and threats are quickly identified.
  • Deep understanding of the industry’s market environment and opportunities and continuous assessment of competitor landscapes, threats and commercial opportunities for the client.

Manage and drive Financial Performance and Portfolio Management:

  • Drive and own annual budgets together with product houses and monitor actual performance against budget, drive product cross- sell and client profitability.
  • Manage overall client cost and revenue including the monthly tracking of revue contributions per client as well as the understanding of key drivers and variances to proactively respond to threads of reducing opportunity.
  • Conduct and Optimise client and portfolio risk-adjusted portfolio ROE and CRCOC (against prior year and budget) analysis, Cross Sell Ratio for portfolios, portfolio credit losses and write-offs, pro-active portfolio management resulting in zero losses in the portfolio (including excess management and facility compliance), portfolio actual revenue and net profit growth analysis and pro-active management of the portfolio pipeline and activities using the appropriate tools.
  • Improve sustainability and efficiency of portfolio revenues by maximising share of wallet and cross sell ratio per client
  • Proactive portfolio management, business origination and development within the Portfolio and effective timeous management of the portfolio deal pipeline.

Drive Credit and risk management:

  • Drive and provide input to timeous preparation, review, sign-off and motivation of PCC and credit paper submissions (managing end-to-end credit process including facility letters, regularisation of conditions, etc.) and optimally allocate credit limits and manage exposures across product and geography.
  • Act as the “first line of defence” as required by the Credit Standard.
  • Ensure portfolio compliance with risk management frameworks (Credit, Legal & Regulatory)
  • Ensure understanding.

Maintain Knowledge of products, services and capabilities are across the bank:

  • Maintain a proficient knowledge of products, services and capabilities across the bank (in all relevant geographies and sectors) to ensure relevant and informed client conversations.
  • Leverage research products offered by the bank for the client’s advantage and focus on enhancing cross-selling opportunities and originating profitable transactions in conjunction with the product areas.
  • Develop, share and exhibit a deep understanding of clients' strategic objectives, their business and the markets within which they operate, in order to add the right value.
  • Maintain a working knowledge of Standard Bank's strategy, footprint and capabilities to ensure relevant and informed client conversations.

Comply and conduct routine activities:

  • Conduct set routine activities such as, produce monthly reporting, reviewing of pricing, interests’ rates, etc. Ensure the accuracy of the data in the system.
  • On an annual basis, review the pricing concessions. - Ensure that the price has been approved by the pricing committee and the client has been advised accordingly.

Enable Client Deals by reviewing client base:

  • Ongoing review of client base for potential High Risk clients.
  • Guide the development and review credit paper for submission to the Pre- Credit Committee (PCC).
  • Guide the development and review appropriate documentation to complete annual credit review.
  • Act as escalation point for any identified risks.
  • Consistent client deal enablement at required standard.

Preferred Qualification and Experience

  • Undergraduate qualifications in Finance, Economics, Accounting or other relevant degree or NQF equivalent. Other relevant qualifications including post graduate qualifications such as an MBA is considered a bonus
  • Minimum of 5 years of relevant experience.
  • Minimum of 3 years’ experience in the client service environment.
  • An additional 3 years within the credit or product environment is considered an advantage.

Knowledge / Technical Skills / Expertise
Leadership Competencies:

  • Customer and Client-Focused Innovation
  • Leading Courageously
  • Seeking Deeper Understanding
  • Aligning Business to Strategy
  • Inspiring Performance for Execution
  • Holding People Accountable
  • Growing Capability
  • Purposeful Collaboration.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *