Vitalmoma is recruiting suitably qualified candidate to fill the position below:
Job Title: Retail Sales / Customer Service Associate
Location: Lekki, Lagos
Employment Type: Full-time
Seniority Level: Entry level
- We are searching for a talented and smart individual with a passion for the ecommerce space to function in the capacity of a remote retail sales / customer service associate.
The ideal candidate will be responsible for:
- Reaching out to warm customer leads through cold calling and customer nurturing with the aim to increase basket size
- Upsell: Increase basket size by using solid arguments and in-depth product knowledge to convince prospective customers to adopt our other products usage
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Push all successful orders to the processing team urgently
- Achieve agreed upon KPI and outcomes within schedule
Professional Skills & Qualifications Required
- Candidates should possess FSLC, SSCE / GCE / NECO with 0-2 years work experience.
- Proven work experience as a Sales Representative
- Excellent knowledge of MS Office
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritising, time management and organisational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback.
N30,000 / Commission on deliverables
Application Closing Date
6th March, 2021.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: All CV should be in MS Word doc and / or PDF formats.