Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.






  
          Popular Jobs
Voltaire Lifestyle Services Limited Job Recruitment (3 Positions)

Reddington Hospital Job Recruitment (6 Positions)

Servicia Technologies Limited Job Recruitment (3 Positions)

Kelsey Greene Limited Job Recruitment (3 Positions)

Concern for Women and Children Development Foundation (COWACDI) Job Recruitment (5 Positions)

Nautilus Nigeria Engineering and Construction Limited (NNEC) Job Recruitment (8 Positions)

Hempawa Consult Limited Job Recruitment (4 Positions)

Oxen HR Limited Job Recruitment (4 Positions)

United Nations International Children's Emergency Fund (UNICEF) Job Recruitment (3 Positions)

eHealth Africa (eHA) Internship & Exp. Job Recruitment (14 Positions)

Kartel Energy Job Recruitment (3 Positions)

African Industries Group Graduate and Exp. Job Recruitment (3 Positions)

Mopheth Nigeria Limited Internship, Trainee & Exp. Job Recruitment (12 Positions)

Katsina State Primary Health Care Agency (KSPHCA) Job Recruitment (4 Positions)

QuPee Consult Job Recruitment (3 Positions)

Tokiye Integrated Medical Services Job Recruitment (4 Positions)

PalmPay Limited Job Recruitment (7 Positions)

D.light Solar Energy Limited Job Recruitment (15 Positions)

J3 Foods and Store International Job Recruitment (13 Positions)

Sterling Oil Exploration & Energy Production Company Limited (SEEPCO) Job Recruitment (4 Positions)

Marriott International Job Recruitment (3 Positions)

Attainable Entertainment Limited Internship and Volunteer Job Recruitment (3 Positions)

Kreston Pedabo Job Recruitment (4 Positions)

Pruvia Integrated Limited (PIL) Job Recruitment (10 Positions)

Brint Online Schools Job Recruitment (8 Positions)

Daughters of Charity of St. Vincent de Paul Hospital Job Recruitment (3 Positions)

CITIspeed Heritage School Job Recruitment (3 Positions)

Syx-Brij Nigeria Limited Job Recruitment (27 Positions)

Worknigeria Job Recruitment (9 Positions)

Total Data Limited Job Recruitment (10 Positions)

Excellent Jobs Job Recruitment (3 Positions)

Philomath University Job Recruitment (12 Positions)

Fastest Cakes Limited Job Recruitment (9 Positions)

Interswitch Group Job Recruitment (4 Positions)

Recruit with Adenike Job Recruitment (7 Positions)

International Institute of Tropical Agriculture (IITA) Job Recruitment (5 Positions)

Hoop Telecoms Limited Job Recruitment (5 Positions)

Sundry Foods Limited Trainee & Exp. Job Recruitment (3 Positions)

OPEC Fund for International Development Job Recruitment (4 Positions)

IT Horizons Limited Job Recruitment (3 Positions)

Fave Consulting Job Recruitment (4 Positions)

Skipper Eye-Q Hospitals Nigeria Limited Graduate & Exp. Job Recruitment (8 Positions)

Smartflow Technologies Limited Job Recruitment (4 Positions)

Radionow Internship & Exp. Job Recruitment (3 Positions)

Prohuman Capital Consulting Job Recruitment (4 Positions)

Indigenous Oil & Gas and Plastic Manufacturing Companies Job Recruitment (6 Positions)

African Union (AU) Job Recruitment (12 Positions)

Talent Sync Services Graduate & Exp. Job Recruitment (5 Positions)

Eko Maintenance Limited Job Recruitment (10 Positions)

West African Examinations Council (WAEC) Job Recruitment (6 Positions)


Customer Operations Training Manager at Chipper Cash

Posted on Tue 02nd Mar, 2021 - hotnigerianjobs.com --- (0 comments)


Chipper is the largest mobile cross-border money transfer platform in Africa. We are a small passionate team, dedicated to expanding financial inclusion in some of the global regions most in need of accessible, interoperable, easy-to-use, and affordable financial services.

We are recruiting to fill the position below:

Job Title: Customer Operations Training Manager

Location: Nigeria

Description

  • The Customer Operations Training Manager will launch our Customer Operations Training Department and the operational framework along with it in order to ensure standardised, high quality, and delightful experiences to our customers across our customer support channels.
  • The successful candidate reports to the Senior Customer Operations Manager

What You Will Be Doing

  • Creating and executing onboarding programs for the customer operations team
  • Creating ongoing training programs for the customer support team on new products, services, processes, and customer support best practices
  • Developing and maintaining accurate and current training materials for the customer support team
  • Training team members of other departments - Compliance Team, Growth Marketing Team - on best practices for customer interaction
  • Ensuring the customer support team has a strong understanding of internal customer support tools such as our CRM platform

Qualifications

  • 3-5 years in a customer service role, ideally within financial services, telecommunications, or other digital products
  • Strong communication skills including the ability to convey information clearly and effectively
  • Experience working in multicultural teams
  • Experience handling customer inquiries via email, chat, or other written communications
  • Be self-driven. You should be self-motivated and enjoy a lot of independence. We’re a dedicated, hardworking team that is collectively motivated
  • Have a global mindset and be tolerant of others. We're still growing but we are a company of many cultures and backgrounds
  • Be comfortable with asynchronous conversations.

Compensation

  • Competitive compensation and benefits package based on experience
  • Be part of a company growing at a rocket ship pace solving a real problem.

Application Closing Date
Not Specified.

Sorry, this listing is no longer active.

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *