Program Manager (Trainer) at Catholic Relief Services (CRS)

Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons based on need, regardless of creed, ethnicity, or nationality. CRS works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria in 2000 and has been a continuous leader in development and humanitarian response within Nigeria - focusing on the three Strategic Program Areas of Agriculture, Health and Emergency Response.

We are recruiting to fill the position below:

Job Title: Program Manager (Trainer)

Location: Abuja (FCT)
Employment Type: Temporary Position

Background

• CRS Nigeria is collaborating with the Nigeria National Social Safety Nets Project (NASSP) on a pilot scheme to assess the effectiveness of a mentoring and coaching intervention that will accompany a package of cash assistance and business skills training. NASSP provides targeted regular cash transfers to targeted poor and vulnerable households identified through a national social registry (NSR). Under NASSP, each household receives ₦5000 per month. This base benefit is designed to ensure a minimum, reliable payment to promote consumption smoothing, address food insecurity and protect against economic shocks.
• NASSP is piloting a complementary livelihood intervention to support households receiving cash transfers to pursue sustainable income generating activities. The livelihood package will promote households to transition from subsistence to sustainable livelihoods.
• The package includes the following four key components: (i) Life-skills training, (ii)Business skills training, (iii)Coaching / Mentoring and (iv) Productive grant transfer. The NASSP livelihoods pilot will be implemented in two LGAs per state in six states across the country: Anambra, Bauchi, Cross River, Jigawa, Niger and Oyo. CRS will implement and monitor the coaching and mentoring component of this livelihood’s intervention.

Job Summary

• The Program Manager will be responsible for managing all activities on the World Bank Livelihoods Project (start-up, implementation, and close-out) to ensure efficient and effective delivery in line with CRS program quality principles and standards, donor requirements, and good practice.
• S/he will support the development of the mentoring and coaching curriculum, lead its rollout, and provide technical assistance to Cash Transfer Facilitators (CTFs) and Community Based Volunteers (CBVs) to deliver coaching and mentoring services to beneficiaries.
• The Program Manager will take the lead on developing guidelines for the implementation of the coaching and mentoring program, working with government counterparts.
• S/he will work with the M&E Specialist to deliver high quality project monitoring and ensure that field learning is documented and used to strengthen the coaching and mentoring intervention.

Specific Job Responsibilities
Technical Program Quality:

• Provide technical input into the development and pilot of the coaching and mentoring curriculum and training documents;
• Deliver training and refresher training to CTF and CBV ‘Master Trainers’; provide ongoing capacity development of Master Trainers through on-the-job mentoring and coaching;
• Produce guidelines for the implementation of the coaching and mentoring component of the livelihood’s intervention;
• In collaboration with the MEAL Technical Specialist, coordinate the development and administration of monitoring tools and the collation and analysis of program data and development of program reports;
• In collaboration with the M&E Specialist, carry out spot monitoring checks on the Master Trainers’ delivery of trainings to CTFs and CBVs, and the CTF and CBVs’ delivery of mentoring and coaching to project beneficiaries;
• Foster program innovation and learning through regular discussions with CRS staff and project stakeholders;
• Represent the project at relevant technical forums as required.

Program Management:

• Provide program management oversight for all project activities, including liaising with administrative, operational and security staff to facilitate efficient program operations;
• Coordinate logistic support for the curriculum consultant, and for field-based training activities;
• Lead the preparation, review and submission of high-quality project documents including work plans, monitoring reports, and any other documentation required by the donor or by coordinating MDAs;
• Liaise with the finance and grants management team to facilitate timely and complete submission of financial reports as required by contract terms;
• Provide supervisory oversight to the Monitoring and Evaluation Specialist.

Qualifications and Skills
Education and Experience:

• A Bachelor’s degree in a relevant field (statistics, development, finance, economics, etc);
• At least 5 years of professional experience in implementing Monitoring and Evaluation for programs related to livelihoods, education, agriculture, social behavior change communication or other integrated programming;
• Demonstrable skills in monitoring and evaluation, data management, and research methodologies;
• Demonstrated experience developing and delivering diverse training programs and transferring knowledge to community level health and social service workers and/or volunteers;
• Experience in managing databases, data applications, statistical packages, and MIS;
• Ability to support government and community level partners to deliver against program objectives / targets.

Personal Skills:

• Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
• Strong relationship management skills and the ability to work effectively with culturally diverse groups.
• Strong written and verbal communication skills with ability to write reports.
• Ability to work independently, take initiative, and deliver outputs on schedule. • Proactive, results-oriented, and service-oriented

Application Closing Date
5th April, 2021.