Front Desk Officer at Ladkem Eye Hospital

Ladkem Eye Hospital (A Subsidiary of Ladkem Nigeria Limited with CAC Registration No - RC: 116348) is a specialist hospital, fully registered with Lagos State Private Hospital Registration Authority with Registration Number: LSPHRA/VIII/99/12. The Hospital was founded on the basis of total quality management in eye care delivery services, and has been providing excellent eye care services delivery to Nigerians and Foreigners alike since its inception over twenty years ago.

As one of the health care providers under the National Health Insurance Scheme, we provide secondary health care services in the area of OPHTHALMOLOGY AND OPTOMETRY, and currently have services provision agreement with some Health Maintenance Organization (HMO’s) listed below viz:Premier Medicaid International, Axa-Mansard HMO, Hygeia Health Maintenance Organization, Clearline International Limited, Ives Healthcare,Marina Medical Service Limited, Wellness HMO, Total Health Trust, Novo Health , Avon Health Care Services, Anchor HMO, Rodings HMO, Songhai Health Trust Limited, Leadway Assurance,Havana Specialist Hospital, Avon Medical Services and Mayriamville Medical Centre.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos

Job Description

• Greeting, welcoming, and attending to customers;
• Ensuring customer’s satisfaction at all times;
• Ensuring the cleanliness of the front office and the general hospital by directing the cleaner as necessary;
• Ensuring the improvement and maintenance of the hospital aesthetics;
• Answer all client questions and incoming calls;
• Accept all letters and packages, and distribute them to their appropriate departments;
• Ensuring adequate supply of visitors’ form, new patient data form, hospital flyer, Hospital account slip etc. at the front office;
• Ensure that the newspapers are stamped and properly arranged;
• Listening to customers complaint and prompt in giving management feedback;
• Knowledge of HMO will be an added advantage;
• Must be proficient in the use of Microsoft Office Suite;
• Must submit both physical and electronic copy of their credentials;
• Must be resident in Surulere or its environs.

Application Closing Date
24th April, 2021.