Operation Officer at Markfema Nigeria Limited

Markfema Nigeria Limited is one of the leading Health Maintenance Organisation (HMO) and a major player in the Nigeria Health Insurance Industry with Head Office in Abuja and offices spread across the country.

Due to steady growth and expansion, We seek competent, experienced and dedicated individuals to fill the positon below:

Job Title: Operation Officer

Location: Abuja (FCT)
Employment Type: Full-time
Reports to: Managing Director

Job Responsibilities

• Complete a broad variety of administrative tasks for the management including managing an extremely active calendar of appointments; completing expense reports etc.
• Take minutes of meetings attended with the CEO and circulate accordingly.
• Plan, coordinate and ensure the MD's schedule is followed and respected.
• Communicate directly and on behalf of the MD, with staff, clients, potential clients, and others, on matters related to the MD.
• Meet and greet visitors at all levels
• Maintain the MD’s office systems, including data management and filing
• Maintain records of the executive’s contacts; Screen calls, enquiries and requests, and deal with them when appropriate
• Research, prioritize and follow up on incoming issues and concerns addressed to the MD, including those of a sensitive or confidential nature.
• Provide a bridge for smooth communication between the MD's office and internal departments; demonstrating leadership to maintain credibility, trust, and support with Senior Management staff.
• Work closely and effectively with the MD to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
• Act as an "eye," having a sense for the issues taking place in the environment and keeping the MD updated.
• Provide leadership to build relationship crucial to the success of the organization.
• Complete critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the MD's ability to effectively lead the organization.
• Professionally manage communications with all internal and external stakeholders.
• Compose and prepare correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agenda; and compile documents for travel-related meetings.
• Any other duties as may reasonably be required by the MD

Senior Management Liaison:

• Participate as an adjunct member of the Executive Team including assisting in scheduling meetings and attending all meetings.
• Assist in coordinating the agenda of senior management team meetings, and all-staff meetings.
• Facilitate cross-divisional coordination of travel and other plans.
• Ensure that the MD's bio is kept updated and respond to requests for materials regarding the MD and the organization in general.
• Follow up on contacts made by the MD and support the cultivation of ongoing relationships. Perform other duties as assigned.

Experience / Qualifications

• A Degree in the Social Sciences, Business Administration or relevant field of study
• Relevant certification is an added advantage
• Minimum of 2-3 years experience in a similar role.

Competencies / Skills:

• Ability to organize and plan work schedule
• Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external
• Excellent attention to detail, with the ability to maintain a high level of accuracy
• A flexible, pro-active approach to work including the ability to prioritize and re-prioritize
• Ability to work with minimal supervision and take initiative
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Excellent IT skills, transcribing, proofreading and editing as well as a working knowledge of presentation software packages,
• Proficient in Microsoft Office Word, Excel and PowerPoint.

Application Closing Date
18th May, 2021.