Delivery Partner at Andela Nigeria (Remote)

Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Rwanda and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.

We are recruiting to fill the position below:

Job Title: Delivery Partner

Location: Lagos, Nigeria

About the Role

• Andela’s Enterprise Department is charged with delivering high quality and value software engineering services for our Enterprise clients.
• Our core delivery model is embedding teams­­­ in charge of delivery digital products  who are remote and distributed.
• As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our clients.
• We are seeking seasoned engineering leaders who can support the process of connecting brilliant talent with opportunities at scale.
• Your core stakeholders are Andela’s Clients and Talent and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself:
  • How do I better ensure Andela Clients are wowed with the quality, engagement and productivity of their Andela teams?
  • How do I better ensure that Andela’s teams are prepared, onboarded, supported, and continue to grow as they deliver for our clients?
  • How do I work with Product/Tech teams at Andela in automating every task that helps our talent deliver value to Clients?
• You are eager for the challenge of providing exceptional services. You have a high EQ and a strong moral compass in everything you do.

Key Responsibilities

• Manage talent on Andela’s engagements, in a distributed environment, to deliver with excellence for Andela’s clients.
• Enforce best practices to ensure quality is delivered.
• Managing a portfolio of 6 - 8 enterprise clients, up to a team of 60 talent
• Work with Andela’s Product and Tech teams to automate Delivery management workflows and Talent performance review.
• Supporting the onboarding and offboarding of technical and non-technical(e.g. Business Analysts, Product Owners etc) talent on client engagements.
• Serving as the main technical escalation point and trusted collaborator for your clients, advising them on process improvements, working together to ensure that expectations are met, delivery is streamlined, and swift issue resolutions, should they occur.
• Generate monthly client engagement dashboards that highlight the key achievements of your engineering team(s).
• Be aware of all aspects of your engagement, including client company/team make-up, relevant stakeholders and members, existing products, process, pain-points, and when possible, the roadmap.
• Be prepared to work with Client Partners and Enterprise Sales Executives in creating proposals, delivering High end solutions as the Portfolio grows.
• Work with Enterprise Talent Partners to define the benchmarks for Assessment, Quality at an account level. Be accountable for both incoming and ongoing talent in your portfolio.

Qualifications

• Have a four-year Degree in Engineering, Computer Science or a related field from an accredited University.
• A minimum of 5 years hands-on in a software engineering role.
• A minimum of 2 years in a technical leadership and/or engineering management role.
• Technical proficiency in at least one core language.
• A strong understanding of the software development lifecycle, modern environments and build pipelines, standards and best practices, and development tools.
• Experience leading remote Engineering delivery teams in software development, technology consulting, and/or software product management.
• Experience working in an agile environment, with a strong understanding of roles, processes, core metrics, and how to strategically increase team velocity.
• Excellent communication (written and oral) and interpersonal skills.
• Strong leadership and management skills and can work creatively and analytically in a problem-solving environment.
• Scrum Master certification and/or PMP/PMI certification preferred.
• A deep commitment to Andela’s mission.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!

Application Closing Date
Not Specified.