Telesales Associate at Credit Direct Limited

Credit Direct Limited a leading innovation-driven financial services company based in Lagos, Nigeria with branches spread across the Country. We pioneered the unsecured micro-lending space in Nigeria and are positioned to be the dominant market leader in the Country and beyond.

Our services are hinged on a partnership with employers and our customers to provide friendly innovative loan and investment products while our various repayment options give our customers the freedom, flexibility, and confidence to enjoy their lives. Our services are trusted by over 300,000 active customers, the largest endorsement in the Nigerian public and private sectors; and this has inspired us to remain the leader in Nigeria’s micro-lending space.

We pride ourselves with providing quick turnaround loans with little documentation, efficient processes and top of the range customer service.

We are recruiting to fill the position below:

Job Title: Telesales Associate

Location: Ikeja, Lagos
Employment Type: Full Time

Key Responsibilities

• Contact prospects by telephone to sell the company’s product.
• Explain the loan features to potential customers and provide further details where necessary.
• Deliver scripted sales pitch to customers and adjust pitch to meet needs of specific individuals.
• Attend to customers’ questions and provide clarity where required.
• Obtain relevant customer information as it relates to the loan application and input into the loan management system.
• Validate supporting documents uploaded to loan management system for processing/approval.
• Meet the set sales target(volume and count)within the given deadline.
• Contact customers to follow up on initial interaction.

Requirements

• A First Degree is required with 1-3 years work experience
• Experience in sales / digital sales is an added advantage
• Knowledge of research tools and access to market research.

Application Closing Date
31st May, 2021.