Operations Manager at Owens and Xley Consults

Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies. We know the role good planning plays in any business and its associated costs, and the initial capital challenges faced by small a business, which is why we have developed solutions which ensure that the small business owners still have access to the technical skill but at a fraction of the cost. We aim to help entrepreneurs and small business owners get better business results with less cost.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lekki Phase II, Lagos
Employment Type: Full-time
Industry: Fashion

Role Overview

• In this role, you will manage all employees by overseeing assigned tasks and ensuring that performance is in line with the brand’s expectations.

Summary Responsibilities

• Oversee the day to day operations in the store
• Keep a record of expenses accrued daily
• Supervise all employees and ensure they perform tasks assigned
• Plan and organize team bonding activities
• Review and resolve employee complaints
• Ensure customer satisfaction at all times
• Oversee interactions with customers and ensure that the customer service officer strictly adheres to the standard operating procedures
• Manage and resolve complaints raised by customers

Requirements

• HND or B.Sc in any related discipline
• Minimum of 3 years experience in an administrative/operations role
• Background in accounting is preferred
• Good organizational and coordination skills
• Strong leadership skills
• Proficiency in the use of Microsoft Office tools
• Highly entrepreneurial
• Candidates should live preferably within Jakande - Ajah axis.

Salary
N80,000 - N100,000 monthly.

Application Closing Date
24th May, 2021.